Last updated on November 18th, 2025 at 05:36 pm I’ll start this post with a story. Not that long ago, I was speaking with a newer client. They were having trouble with hiring and staff turnover. At the time, he had two openings: dental assistant and front desk. Applicants were few and far between and the ones he did hire…
Last updated on November 10th, 2025 at 06:40 pm Q: How can I make sure that adding an associate doesn’t turn into a “nightmare”? First you need to make sure that your practice is ready for an associate. Can you afford one? Can you keep them busy? How are you going to use this associate? Is your staff set up…
Last updated on November 4th, 2025 at 09:32 pm Q: Any suggestions on how to increase new patient referrals? Believe it or not, the most effective way that I’ve seen to get more referrals is to increase case acceptance! Why? MGE’s COO Jeff Blumberg explains in this blog post on New Patient Acquisition, Part III. Now, assuming you have no…
Last updated on November 5th, 2025 at 01:37 am Note: This article is directed primarily at the hiring of new dental front desk staff. While some of the information in this article could be applicable for other new staff in the practice (i.e. new dental assistants, etc.), depending on the state you are in, some back office staff may need…
How should you determine the right staff complement for your office? When is it time to add a new position instead of making do with what you’ve got? These are important questions to ask because over-hiring can make your overhead go out of control, but on the flip-side, refusing to hire needed positions as you grow will cap your growth…
Last updated on November 17th, 2025 at 07:44 pm As the Director of Practical Application here at MGE, I work with our clients and office managers on a daily basis. A big issue—especially with new clients—is personnel—specifically how to find good employees. While there is quite a bit to this subject, the four most common, yet easy to fix mistakes…