Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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Featured image for “All About Associates, Part I”

Associate Dentists

All About Associates, Part I

(This is a two-part series. Part II) Several times a week I field associate-related questions. These come from dentists who need one right away, as well as doctors just entertaining the idea as a future goal. The pros to adding an associate are obvious: more service for your patients, potentially more time off, someone to cover emergencies, etc. There are…
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Featured image for “New Patient Acquisition, Part III”

Case Acceptance

New Patient Acquisition, Part III

Mar 26th, 2010
(This article is part three in a series of three articles covering New Patient Acquisition. For Part I, click here. For Part II, click here.) In Part II of this series, we focused on New Patient Management. I’ll wrap up this week with a look at “Service.” Everything we’ve covered to date concerns getting new patients to arrive at your…
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