dental patient retention

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Boost Practice Performance by Refining Your New Patient Exam!

Oct 4th, 2017

Last updated on November 17th, 2025 at 07:38 pm Does the quality of your new patient examination have any bearing on: Long-term patient retention? Referrals? Case Acceptance? Reducing Cancellations and No-Shows? I’ll cut to the chase… YES! In big bold capital letters! I’ve seen this prove out time and again. A high-quality new patient exam that “knocks a patient’s socks…

Hygiene & Recall

5 Hygiene Department Myths

by Sabri Blumberg

Sep 13th, 2017

If you’re a general dentist, your practice is only as strong as your hygiene department. You may have heard this before. And it’s true. In fact, it’s the first thing I cover when meeting a client who’s newly enrolled in the MGE program. And chances are, you’ve seen all types of hygiene/recall programs that can allegedly do “wonders” for your…

Case Acceptance

New Patient Ideas: Increasing Case Acceptance & Retention!

by Chris Menkhaus

Aug 23rd, 2017

If you’ve ever done any marketing for your dental practice, you’ve probably experienced (to one degree or another) two issues: A slew of new patients that cancel or no-show for their appointments or New patients who are fine with getting X-rays and a cleaning, but refuse further treatment for any number of reasons (can’t afford it, bad insurance, poor credit,…

Customer Service

5 Ways to Improve the Patient Experience

by Gregory A. Winteregg, DDS

Jul 5th, 2017

Last updated on November 12th, 2025 at 01:36 am Is there a dentist that wouldn’t want: Superior patient retention: Loyal patients who stay with the practice long-term and show up for their appointments? Excellent word of mouth with tons of referrals? Numerous positive reviews online (Google, Yelp, etc.)? Beyond great clinical care, these factors are heavily dependent on customer service,…

Hygiene & Recall

5 Simple Ways to Boost Hygiene Production

by MGE Consulting Department

Apr 12th, 2017

Last updated on November 13th, 2025 at 07:48 pm If we “all” know: That 25-30% of a dental practice’s production should be coming from hygiene, and That the average dental practice should be adding at least one day a week of hygiene every year the office is open, then Why do only perhaps 10-20% of dental practices fit the criteria above?…

Case Acceptance

Getting Too Many “Low-Quality” New Patients?

by Sabri Blumberg

Nov 1st, 2016

Last updated on November 13th, 2025 at 04:00 pm We all want more new patients. More new patients = growing practice = more potential production and so on, right? So we spend a few bucks on marketing to get the phone to ring. And then we run into a snag: The new patients coming in don’t accept treatment or follow…

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