dental patient retention

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Finding the Right Associate Doctor For Your Practice

Apr 1st, 2026

If you’re a GP who is getting a healthy flow of new patients and retaining a decent amount with continuously growing recall, you will eventually run into a good problem: You need more help. At some point, one doctor just isn’t enough. There’s only so much one person can do, no matter how efficient they are. And if recall keeps…

Internet Marketing & Social Media

Why Dental Marketing Fails (And Why It’s Almost Never the Marketing)

by Jeff Santone

Mar 25th, 2026

Dental marketing has a terrible reputation. Ask most dentists about it and you’ll hear frustration, skepticism, and a long list of things they’ve already tried: billboards, radio, postcards, Google ads, social media. Money spent, effort made, and very little to show for it. The conclusion is almost always the same: “Marketing doesn’t work.” But that conclusion is usually wrong. Marketing…

Case Acceptance

Your Best New Patients May Already Be in Your Practice!

by Jeffrey M. Blumberg

Mar 18th, 2026

How much marketing do you do to your existing patient base? You know – patients of record? If you’re the average practice? Little to none. Maybe you send out a back-to-school mailer. Or a “use it or lose it” letter in November about insurance benefits. But, other than that? Most marketing in dentistry is aimed at new patients. Which believe…

Case Acceptance

4 Traits That Set You Apart from DSOs

by Sabri Blumberg

Jul 23rd, 2025

If you’ve recently heard that a big DSO (Dental Service Organization) opened up across town—or even next door, you’re probably wondering, “How am I supposed to compete with that?” I get it. On the surface, it looks intimidating. They’ve got the big signs, the massive marketing budgets, and they seem to be everywhere all at once. But let me stop…

Customer Service

6 Tips for Getting Ahold of Patients on the Phone

by Power Client Manager Department

Jul 6th, 2022

Last updated on October 31st, 2025 at 05:39 pm One of the most popular questions I get asked is how to get patients back on the schedule. I hear all the time how difficult it is to actually get ahold of patients and get them back in the office. The truth, though, is that it doesn’t have to be difficult,…

Customer Service

6 Steps to a Productive Hygiene Department!

by Chris Menkhaus

Sep 26th, 2018

Last updated on November 4th, 2025 at 02:45 pm Hygienists play a huge role in the value and growth of a dental practice. Some very smart people have said that, ultimately, a dental practice is only as valuable as its hygiene department—and they wouldn’t be wrong. In fact, a properly run hygiene department should produce at least 30% of the…

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