management training

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Practice Management: The Secret to a Successful Business

Nov 29th, 2017

Last updated on November 18th, 2025 at 08:24 pm “Simplicity is the ultimate sophistication.” — Leonardo da Vinci Just because there is a lot to know about management, does not make it a “complex” subject. It really isn’t. For that matter, when addressing a business (or really any) issue, if I find the “solution” to be too “complex”—I know I’m…

Team Management

The Tough Stuff: Letting Employees Go

by Ashley Fuegel

Oct 31st, 2017

Last updated on November 13th, 2025 at 02:53 pm What’s the least favorite part of your job? If you’re a manager or executive, you’d probably rank “letting employees go,” at or near the top of the list. Dismissing an employee—no matter how warranted due to poor performance—isn’t a “fun” activity. Unfortunately, it must be done from time to time to…

Leadership

The “New Coke” Disaster & Your Dental Practice

by Jeffrey M. Blumberg

Oct 5th, 2016

Last updated on November 11th, 2025 at 07:35 pm Late April of 1985, I had recently turned 16 and I was about to finish my sophomore year of high school. My go-to uniform was Levi’s 501s, with a concert or Izod polo shirt and Reebok high-tops. Most hours outside of school were spent zipping around Miami in my 1979 Datsun…

Marketing

Internal Marketing “Must-Do’s”

by Dania Williams

Aug 26th, 2015

Last updated on November 10th, 2025 at 05:06 pm What is internal marketing? By “internal marketing,” I mean those actions you can do within your practice or with your existing patient base to a) increase the number of referrals from your patients and b) get your existing patients into the practice for treatment. Internal marketing is normally the fastest way…

Hiring

Lessons Learned: Hiring and Other Practice Management Issues

by Jeffrey M. Blumberg

Apr 22nd, 2015

Last updated on November 18th, 2025 at 05:36 pm I’ll start this post with a story. Not that long ago, I was speaking with a newer client. They were having trouble with hiring and staff turnover. At the time, he had two openings: dental assistant and front desk. Applicants were few and far between and the ones he did hire…

Leadership

Why Your Staff Don’t Listen to You

by Gregory A. Winteregg, DDS

Mar 4th, 2015

Last updated on November 4th, 2025 at 06:10 pm What’s the biggest practice management issue in dentistry? Hint: It’s not new patients, insurance companies or case acceptance. While these (and other issues) do exist and need to be addressed, they’re not, by survey, the biggest “problem” dentists have with relation to practice management. Based on the title of this article…

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