management training

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About MGE

12 Fast Facts About MGE

Oct 19th, 2011
Last updated on November 5th, 2025 at 01:50 am Every newspaper we publish includes a number of MGE client success stories. If you’ve had a chance to read any of these, you may have wondered anything from, “Is this real?” to “How did they do this?” or maybe “How can I do this?” Describing exactly what MGE does in one…
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Marketing

TV Advertising – Is It Worth It?

Oct 8th, 2011
Clients regularly ask me about TV advertising as a means of driving more new patients to their practice. Some have told me that “the competition” has been doing it successfully, so, naturally, they want a piece of the action. But is TV really worth the money you will put into it? Let’s examine this for a moment. For one, I’m…
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Customer Service

Getting New Patients in the Door

Sep 21st, 2011
Last updated on November 12th, 2025 at 12:28 am For this week’s webletter, we have the privilege of offering the article “Getting New Patients in the Door” by MGE client Laura Hatch, M.S., Office Manager of Hatch Dental. Laura Hatch is the founder and CEO of Front Office Rocks, the leader in web-based front office training for dental practices. Front…
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Practice Management

Front Office vs. Back Office

Aug 18th, 2011
Last updated on November 12th, 2025 at 12:31 am A while back I was in Sacramento, CA with Dr. Winteregg to deliver the MGE Effective Case Acceptance Seminar. In speaking with a few of the doctors in attendance, I noticed something that seems to be a bit of a trend in dental practices all over the country: friction between the…
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Case Acceptance

What Should a Treatment Coordinator Do?

Aug 4th, 2011
Last updated on November 5th, 2025 at 11:19 am “As a practice expands and begins hiring a full complement of staff, I’ll find at times that there’s a confusion between the duties of a treatment coordinator and a financial coordinator. A number of practices tend not to differentiate between the two when they are actually entirely different positions.” Now, before…
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