patient reactivation

10 Articles

Filter

Newest

Oldest

A–Z

Your Best New Patients May Already Be in Your Practice!

Mar 18th, 2026

How much marketing do you do to your existing patient base? You know – patients of record? If you’re the average practice? Little to none. Maybe you send out a back-to-school mailer. Or a “use it or lose it” letter in November about insurance benefits. But, other than that? Most marketing in dentistry is aimed at new patients. Which believe…

Customer Service

10 Tips for Scheduling Patients as Your Practice Reopens

by Sabri Blumberg

May 6th, 2020

Several states have begun Phase 1 of reopening—meaning that dental offices are allowed to resume elective procedures—with many other states and a few Canadian provinces looking to reopen soon as well. With the proverbial “rubber about to hit the road,” you need a plan in place to ensure that when you do reopen, your office is as productive and efficient…

Hygiene & Recall

Increasing Production from Your Existing Patient Base

by Sabri Blumberg

Aug 30th, 2017

Welcome to the latest edition of “Ask Sabri” where MGE’s D/COO answers practice management and practice production questions from all over the US and Canada. Both questions today concern reaching out to your patients to get them back into the practice for hygiene or treatment. Q: How important is it to do office newsletters for our patient base? And what…

Customer Service

Why Your Hygiene Department Isn’t Growing Like it Should Be

by Chris Menkhaus

Mar 15th, 2017

To start things off, I have a question for you: What would you think of a restaurant where only 10 or 20% of the people ever go back? You’d think that it isn’t a very good restaurant or something must be wrong with the food, right? A good restaurant or successful business makes people want to come back or continue…

Hygiene & Recall

8 Guidelines for Emailing your Patient Base

by Adam Mortimer

Nov 23rd, 2016

One of the most overlooked (and underrated) activities in any dental office is contact and/or marketing to your patient base. We all hear about “patient retention” as a “hot button word” in the industry. But it really is as big of a deal as it’s made out to be. Actually bigger. So many doctors drive themselves crazy and drop all…

Hiring

Should You Hire a Full-Time Scheduling Coordinator?

by Chris Menkhaus

Nov 16th, 2016

Should you hire a full-time person to manage your schedule? (i.e. What people might call a “Schedule Coordinator” or “Scheduler”)? Well, it depends. Traditionally speaking, administrative staff in a dental office have been given the title of “Front Desk” (named after furniture…not so good), or “receptionist”(…better title). And in the real world, the person answering the phone (the receptionist) is…

Ready to Bring

Structure

Back to Your Practice?

If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.

Schedule a Consultation

Looking for something?