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Featured image for “The Secret to Patient Compliance”

Case Acceptance

The Secret to Patient Compliance

Sep 2nd, 2015
Last updated on November 13th, 2025 at 06:45 pm What are the most stressful aspects of running a dental practice? If you’re the average dentist, at least two of these points would be: Schedule problems—i.e., patients scheduled all over the place at random times, working through lunch, cancellations, no-shows, etc. and Treatment plan acceptance—patients not accepting their treatment plans altogether…
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Featured image for “Translating Hygiene into Valuable Doctor Production”

Case Acceptance

Translating Hygiene into Valuable Doctor Production

Jun 3rd, 2015
Last updated on November 5th, 2025 at 11:24 am What’s the REAL value of a hygiene department? I think a lot of dentists underestimate the value of hygiene—because they think it’s just the value of what the hygienist produces. $120 for a cleaning, or whatever the rate is, isn’t highly profitable compared to the doctor’s production. This leads some doctors…
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Featured image for “How to Effectively Handle Patient Objections – Part II”

Case Acceptance

How to Effectively Handle Patient Objections – Part II

Nov 13th, 2014
Last updated on November 4th, 2025 at 07:14 pm (Note: This is part two of a two-part post about overcoming patient objections. To read part one). In last week’s post, (read part one), I covered the basics of effectively handling patient objections. Specifically: The first rule for handling any objection, “Faulty” versus “real” objections, My “top-six” list of patient objections…
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