Last updated on November 12th, 2025 at 03:45 pm Several states have begun Phase 1 of reopening—meaning that dental offices are allowed to resume elective procedures—with many other states and a few Canadian provinces looking to reopen soon as well. With the proverbial “rubber about to hit the road,” you need a plan in place to ensure that when you…
Last updated on November 3rd, 2025 at 08:40 pm Is your schedule emptying out—with big “holes” in the upcoming days or week? Has your production “crashed?” Or are there too few high production value appointments on the schedule? If so, I’ve written this article to help! And while I’m not covering any specific long-term strategy to create consistent production—we have…
Last updated on November 13th, 2025 at 01:25 pm Q: My production goes up and down drastically from week to week and month to month. I never know if it’ll be a “good month” or a “bad month.” How can I get my production to be more consistent? A: Thank you for your question! This is an important topic because…
Last updated on November 4th, 2025 at 02:49 pm Last minute cancellations are never any fun, regardless of whether you get them on the hygiene or doctor’s schedule. That said, I always found last minute cancellations on the doctor’s schedule to be more problematic—especially with relation to making my production goal. Why? Well, as we know, hygiene appointments vary far…
Don’t you just love last-minute hygiene openings? You have a great day scheduled today, and then you listen to your voicemail… “Hi, this is Mr. Smith (who you confirmed two days ago). I can’t come in for my cleaning today at 11 because I’m stuck at work. I’ll call later to reschedule. Bye!” You call Mr. Smith and…he’s in a…
Last updated on November 17th, 2025 at 06:01 pm When we use the term “new patient conversion,” what are we talking about? Simple: We’re referring to the process of turning an incoming call into a new patient that actually shows up into the office. Now, with this in mind, we could also measure the performance of this area in your…
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