Last updated on November 13th, 2025 at 01:25 pm Q: My production goes up and down drastically from week to week and month to month. I never know if it’ll be a “good month” or a “bad month.” How can I get my production to be more consistent? A: Thank you for your question! This is an important topic because…
Last updated on November 4th, 2025 at 02:49 pm Last minute cancellations are never any fun, regardless of whether you get them on the hygiene or doctor’s schedule. That said, I always found last minute cancellations on the doctor’s schedule to be more problematic—especially with relation to making my production goal. Why? Well, as we know, hygiene appointments vary far…
Don’t you just love last-minute hygiene openings? You have a great day scheduled today, and then you listen to your voicemail… “Hi, this is Mr. Smith (who you confirmed two days ago). I can’t come in for my cleaning today at 11 because I’m stuck at work. I’ll call later to reschedule. Bye!” You call Mr. Smith and…he’s in a…
Hygiene cancellations and no-shows can be aggravating… on many levels. Beyond the obvious—lost production and a hygienist with no patient, there’s the more subtle effects: lowered morale, the upset/annoyance felt by the staff and/or the hygienist and occasional finger-pointing: “I thought you confirmed that patient…” And let’s not forget the lost opportunity for that patient and the practice to monitor…
Last updated on November 17th, 2025 at 01:39 pm In conversations with dentists and/or their office managers, it’s not uncommon for me to hear something like this regarding new patient scheduling: We did some new patient marketing, got a lot of phone calls and appointments…but hardly any of them showed up! The usual “culprit” behind this abysmal no-show rate: the…
Last updated on November 7th, 2025 at 04:03 pm For this week’s blog post, I’d like to run my answer to a dental question I received as a part of my regular “Ask Sabri” column in MGE publications. It’s a question that I receive from a lot of different dentists, so you might find the answer useful. Q: Should I…