Scheduling

Improve efficiency and production through better scheduling systems. Create full, balanced days that reduce stress and increase output.

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Featured image for “5 Ways to Reduce Hygiene Cancellations & No-Shows”

Hygiene & Recall

5 Ways to Reduce Hygiene Cancellations & No-Shows

by MGE Consulting Department
Nov 15th, 2017
Hygiene cancellations and no-shows can be aggravating… on many levels. Beyond the obvious—lost production and a hygienist with no patient, there’s the more subtle effects: lowered morale, the upset/annoyance felt by the staff and/or the hygienist and occasional finger-pointing: “I thought you confirmed that patient…” And let’s not forget the lost opportunity for that patient and the practice to monitor…
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Featured image for “New Patient Scheduling & Confirmation Ideas: Let’s Make Sure They SHOW UP!”

New Patients

New Patient Scheduling & Confirmation Ideas: Let’s Make Sure They SHOW UP!

by Chris Menkhaus
Aug 17th, 2017
Last updated on November 17th, 2025 at 01:39 pm In conversations with dentists and/or their office managers, it’s not uncommon for me to hear something like this regarding new patient scheduling: We did some new patient marketing, got a lot of phone calls and appointments…but hardly any of them showed up! The usual “culprit” behind this abysmal no-show rate: the…
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Featured image for “One Incredibly Simple Change to Make Your Front Office More Efficient”

Customer Service

One Incredibly Simple Change to Make Your Front Office More Efficient

by Justene Doan, DDS
Jun 14th, 2017
Editor’s Note: MGE Client Justene Doan, DDS practices in the San Diego, CA area with her husband, Roger Tran, DDS. Since first becoming a client, their practice has grown considerably; now a multi-provider practice with two locations, three General Dentists and two specialists. Looking for ways to maintain the highest level of personalized service in a large practice (that is…
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Featured image for “The 10-Minute Rule…Don’t Make Your Patients Wait!”

Customer Service

The 10-Minute Rule…Don’t Make Your Patients Wait!

by Ken Cirka DMD
Jan 18th, 2017
How We Make This Policy a Reality Note: This week’s blog post comes from special guest Ken Cirka, DMD. An MGE client Power Program Graduate, Dr. Cirka turned his small $200,000 a year Philadelphia office into a powerhouse $3 Million a year dental practice with an average of 125 new patients each month! Through diligent implementation, Dr. Cirka has been…
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