Case Acceptance

Learn how to present treatment plans clearly and confidently so patients say yes. Improve communication, increase acceptance rates, and deliver more complete care.

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Case Acceptance

Managed Care Myths

Apr 10th, 2013
Last updated on November 10th, 2025 at 08:23 pm In my 30+ years in the industry (12 in my dental practice and twenty as a partner here at MGE), I’ve seen managed care (HMOs and PPOs) go from struggling for acceptance in the 80s, to prevalence in the 90s, to becoming a regular fixture in the dental landscape in the…
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Case Acceptance

What Should a Treatment Coordinator Do?

Aug 4th, 2011
Last updated on November 5th, 2025 at 11:19 am “As a practice expands and begins hiring a full complement of staff, I’ll find at times that there’s a confusion between the duties of a treatment coordinator and a financial coordinator. A number of practices tend not to differentiate between the two when they are actually entirely different positions.” Now, before…
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Case Acceptance

Should the Doctor Discuss Fees?

Jul 28th, 2011
Last updated on November 12th, 2025 at 12:21 am I’m often asked this question when training doctors on how to improve case acceptance. If you have ever asked a consultant or colleague this question before, the answer would depend on who you talk to. As a rule, most consultant types suggest that the doctor does not talk about money. Prior…
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Case Acceptance

About Cancellations & No-Shows

May 25th, 2011
Up until I became an MGE client originally in 1992, I had my share of cancellations and no-shows or “failed” appointments. And probably just like you, I often wondered what was really behind them. My frustration level on the subject would vary depending on the amount of time that was left open – one missed hygiene exam did not produce…
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Case Acceptance

Keys to Improving Case Acceptance, Part III

May 4th, 2011
Last updated on November 10th, 2025 at 08:28 pm This is the final installment of a three-part series on improving case acceptance in your practice. For part one in this particular series, for part two, Increasing case acceptance can have a number of positive ramifications for your patients, practice and for your own professional satisfaction. Patients are happier and receive…
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