Learn how to present treatment plans clearly and confidently so patients say yes. Improve communication, increase acceptance rates, and deliver more complete care.
Last updated on November 10th, 2025 at 08:23 pm In my 30+ years in the industry (12 in my dental practice and twenty as a partner here at MGE), I’ve seen managed care (HMOs and PPOs) go from struggling for acceptance in the 80s, to prevalence in the 90s, to becoming a regular fixture in the dental landscape in the…
Last updated on November 13th, 2025 at 03:17 pm Most doctors have at least some concept that they should avoid heavy dental/medical terminology when presenting treatment to patients. But there is actually more to this subject than would appear at first glance. In fact, the way that you use technical terminology can have quite an impact on case acceptance. There…
Last updated on November 5th, 2025 at 11:19 am “As a practice expands and begins hiring a full complement of staff, I’ll find at times that there’s a confusion between the duties of a treatment coordinator and a financial coordinator. A number of practices tend not to differentiate between the two when they are actually entirely different positions.” Now, before…
Last updated on November 12th, 2025 at 12:21 am I’m often asked this question when training doctors on how to improve case acceptance. If you have ever asked a consultant or colleague this question before, the answer would depend on who you talk to. As a rule, most consultant types suggest that the doctor does not talk about money. Prior…
Up until I became an MGE client originally in 1992, I had my share of cancellations and no-shows or “failed” appointments. And probably just like you, I often wondered what was really behind them. My frustration level on the subject would vary depending on the amount of time that was left open – one missed hygiene exam did not produce…
Last updated on November 10th, 2025 at 08:28 pm This is the final installment of a three-part series on improving case acceptance in your practice. For part one in this particular series, for part two, Increasing case acceptance can have a number of positive ramifications for your patients, practice and for your own professional satisfaction. Patients are happier and receive…
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