Last updated on November 3rd, 2025 at 02:59 pm Q: We’ve been shorthanded and it’s difficult to find employees recently. Should I consider outsourcing front office functions? A: This is a very timely question! In past years, I’ve tended to avoid outsourcing because I prefer to keep vital operations under my direct control. In general, I don’t like to have…

Last updated on November 3rd, 2025 at 03:02 pm If you’re going to drive somewhere in your car, what’s the first thing you do? Decide where you’re going! Could you imagine what it would be like if you were driving faster and harder without any idea of where your destination was? This is exactly what it’s like when you don’t…

Last updated on November 3rd, 2025 at 03:06 pm Have your practice revenues increased over the years, only for you to look at the numbers and think, “If we’re making more money, why aren’t I netting more profit?!” Or are you hesitant to push for big growth and expansion because you feel like a smaller, leaner practice is the only…

Most dentists I speak with realized at a certain point in their career (usually within 2 or 3 years of owning a practice) that they are more of a business owner than they are a dentist. So you essentially wear two “hats”: a clinician hat and an executive hat. And the “executive hat” is where most of the problems and…

Last updated on November 3rd, 2025 at 03:13 pm Q: How do I know if I’m “maxed out” in my current practice’s space? I’d love more space, but I’m not sure if it’s worth the extra expense. A: Great question! In recent years, I’ve seen larger practices (from a space perspective) become more the norm. Whereas 3-5 ops (including hygiene)…

Last updated on November 3rd, 2025 at 03:19 pm If you haven’t seen the official US inflation numbers for the past six months, you’ve most likely felt them in any number of ways: the grocery store, the gas pump or maybe in your practice via wages (especially with new hires), and increased marketing costs. So, yes, inflation is here. It’s…