Last updated on November 5th, 2025 at 11:19 am “As a practice expands and begins hiring a full complement of staff, I’ll find at times that there’s a confusion between the duties of a treatment coordinator and a financial coordinator. A number of practices tend not to differentiate between the two when they are actually entirely different positions.” Now, before…
Recently I was in the Los Angeles area to deliver one of the free 1-day seminars we offer around the country, the Real Solution to Cancellations and No-Shows Seminar to a variety of business owners (dentists) in that area. A couple of things I observed there got me thinking: Many dentists don’t realize that when they decided to open their…
Last updated on November 7th, 2025 at 06:25 pm This blog is part 3 of 3 in a series on opening additional locations. Click for Part I, and for Part II in this series. Multiple locations can be a blessing or a curse. Much of how you feel about office #2 (and beyond) rests upon how you set things up…
Last updated on November 7th, 2025 at 06:18 pm This blog is part 2 of 3 in a series on opening additional locations. Click for Part I, and for Part III in this series. Like many things, having more than one location can work out very well, assuming you’ve set yourself up to succeed. In this series of blogs (3…
Last updated on November 7th, 2025 at 03:10 pm This blog is part 1 of 3 in a series on opening additional locations. Click for Part II, and for Part III in this series. MGE Power Program clients’ offices tend to expand fast—sometimes VERY fast. Having taken so much ground in such a short period of time, it’s not unnatural…
Last updated on November 6th, 2025 at 07:09 pm What is an “active patient”? Depending on who you ask, it can be any patient who’s been in for some kind of service in the past year or two. From my experience, it’s normally defined as a patient who’s been in within the last two years. OK then. How would you…