Practice Management

Proven methods to organize and run a more efficient, profitable dental practice. Covering leadership, systems, overhead, and day-to-day operations.

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The Key Issues with Associate Contracts

by Frank Recker

Dec 4th, 2013

In this MGE Weekly Webletter, we warmly welcome our guest columnist, Frank Recker, D.D.S., J.D. Dr. Recker practiced general dentistry in Cincinnati from 1971-1985 and served as a member of the Ohio State Dental Board from 1979-1986. In 1986 he entered the full-time practice of law. His primary areas of practice are professional licensing matters before state regulatory agencies, malpractice…

Marketing

The Top 4 Reasons you’re NOT Getting New Patients

by Gregory A. Winteregg, DDS

Aug 1st, 2013

From the days in my dental practice through my time here at MGE Management Experts, I’ve seen a variety of internal problems that can cause a dental practice to lose potential new patients. Sifting through all of this, here’s what I’ve found to be the “top four” issues—along with what to do about them. #1 Phone Mismanagement—Do you have a…

Hiring

Hiring a Front Desk Employee with No Prior Dental Experience

by Carla Dezelic

Jun 8th, 2013

Note: This article is directed primarily at the hiring of new dental front desk staff. While some of the information in this article could be applicable for other new staff in the practice (i.e. new dental assistants, etc.), depending on the state you are in, some back office staff may need various types of certification, training or licensure prior to…

Hygiene & Recall

Dental Practice Management: HYGIENE, HYGIENE, HYGIENE!

by Jeff Santone

May 10th, 2013

HYGIENE, HYGIENE, HYGIENE. This should be the mantra of every general dentist’s office. Seventy percent (70%) of an office’s production should derive from the hygiene department as a combination of actual hygiene done and work found and sold to patients out of hygiene. The rest of your income would come from new patients and should be “icing on the cake.”…

Hygiene & Recall

A Fatal Flaw in the Average Dentist’s Business Model

by Jeffrey M. Blumberg

Apr 11th, 2013

If you asked me to select the top “problem” found in the average dentist business model, you might be surprised by my answer. If you were to ask the average dentist you’d get one of the usual suspects: staff, case acceptance, new patients, insurance, etc. Without dismissing any of these they are not—in my opinion—the biggest. What is? Recall. Recall—Believe…

Case Acceptance

Managed Care Myths

by Gregory A. Winteregg, DDS

Apr 10th, 2013

In my 30+ years in the industry (12 in my dental practice and twenty as a partner here at MGE), I’ve seen managed care (HMOs and PPOs) go from struggling for acceptance in the 80s, to prevalence in the 90s, to becoming a regular fixture in the dental landscape in the 2000s and 2010s. I have yet to find a…

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