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Featured image for “Are You Selling Yourself Short to Your Patients?”

Case Acceptance

Are You Selling Yourself Short to Your Patients?

by Andrew Harris
Mar 30th, 2017
Last updated on November 4th, 2025 at 07:03 pm Being humble is a good thing, right? After all, humility is a virtue. Well, for most dentists, conservatism and humbleness come naturally…maybe too much so! When you’re communicating with a patient, they can sense timidity and uncertainty and it undermines whatever you are trying to tell them. Especially in case presentations,…
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Featured image for “6 “Quick Fixes” for Low Production”

Case Acceptance

6 “Quick Fixes” for Low Production

by Dania Williams
Jan 13th, 2016
I want every day in your office to be a “good day” production-wise—and there’s no reason that shouldn’t be the case! The unpredictable rollercoaster of great production one day followed by an empty schedule the next day can be prevented if you have the right procedures in place in your office. You CAN be in control of your schedule day…
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Customer Service

Getting Patients to SHOW UP!

by Laura Hatch M.S.
Dec 17th, 2014
Last updated on November 10th, 2025 at 02:51 pm For this week’s web letter, we have the privilege of offering the article “Getting Patients to SHOW UP!” by MGE client Laura Hatch, MS, Office Manager of Scripps Rock Dental and CEO of Front Office Rocks, an online training company for front desk staff. Since becoming MGE clients in 2003, Laura…
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