Chris Menkhaus

38 Articles

Articles by Chris

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Featured image for “Six Tips to Finding and Compensating A Great Hygienist!”

Hiring

Six Tips to Finding and Compensating A Great Hygienist!

Oct 31st, 2018
Hygienists are an important part of your practice. So, having an amazing person in this role is critical! When you have a hygienist who is good with people, knows what is expected of them and takes great care of patients, it can add considerable value to your practice. On the other hand, if you don’t find the right hygienist or…
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Featured image for “6 Steps to a Productive Hygiene Department!”

Customer Service

6 Steps to a Productive Hygiene Department!

Sep 26th, 2018
Hygienists play a huge role in the value and growth of a dental practice. Some very smart people have said that, ultimately, a dental practice is only as valuable as its hygiene department—and they wouldn’t be wrong. In fact, a properly run hygiene department should produce at least 30% of the total revenue of the practice.  Your hygiene department is…
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Featured image for “Making Time for the “Business Side” of Dentistry”

Practice Management

Making Time for the “Business Side” of Dentistry

Aug 15th, 2018
Whether you like it, or not, your dental practice is a business. And like with any business, it’s accompanied by many if not all the aspects inherent in managing an organization: human resources, bills, logistics, budgets, marketing, and so on. And with management on the mind, if I had to pick a function that’s most often ignored—or given too little…
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Case Acceptance

New Patient Ideas: Increasing Case Acceptance & Retention!

Aug 23rd, 2017
If you’ve ever done any marketing for your dental practice, you’ve probably experienced (to one degree or another) two issues: A slew of new patients that cancel or no-show for their appointments or New patients who are fine with getting X-rays and a cleaning, but refuse further treatment for any number of reasons (can’t afford it, bad insurance, poor credit,…
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Featured image for “New Patient Scheduling & Confirmation Ideas: Let’s Make Sure They SHOW UP!”

New Patients

New Patient Scheduling & Confirmation Ideas: Let’s Make Sure They SHOW UP!

Aug 17th, 2017
In conversations with dentists and/or their office managers, it’s not uncommon for me to hear something like this regarding new patient scheduling: We did some new patient marketing, got a lot of phone calls and appointments…but hardly any of them showed up! The usual “culprit” behind this abysmal no-show rate: the marketing And the general assumption? “The Marketing” is attracting…
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