MGE Author

Jeffrey M. Blumberg

Chief Operating Officer, MGE

A dynamic and entertaining speaker, with over twenty years of experience as an executive in the business world and in the dental industry, Jeff has lectured to over 10,000 dental professionals and their teams. At the helm of MGE as the Chief Operating Officer for the last twenty years, Jeff has engineered incredible year-over-year expansion, resulting in over 500% growth overall. MGE clients also see the most rapid growth in the industry—with an average growth rate of 232% over five years—and Jeff's design and oversight of the MGE program is a major part of that.

85 ArticlesThe MGE Podcast

Articles by Jeffrey

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New Patient-itis: A Common Affliction for Dentists and its Cure

Aug 8th, 2018

Do you have “New Patient-itis?” If you do, you’re not alone. It’s an affliction that’s run rampant among a considerable percentage of the dentists in the United States and Canada. “New Patient-itis” is (jokingly) defined as “an obsession or fixation on ‘New patients’ as the solution to all practice and profitability ills. It is usually accompanied by inefficient case acceptance…

New Patients

3 Ways to Improve New Patient Conversion

Jun 20th, 2018

When we use the term “new patient conversion,” what are we talking about? Simple: We’re referring to the process of turning an incoming call into a new patient that actually shows up into the office. Now, with this in mind, we could also measure the performance of this area in your practice or the “conversion rate.” E.g. you get 100…

Practice Management

Improving Staff Initiative in the Dental Office

May 9th, 2018

“How can I get my staff to take more responsibility?” I’ve been asked this question a lot, and I mean a real lot, over my career. It might be asked in those exact words or in some variation with relation to a specific position, e.g. “How can I get my hygienist to help me more with case acceptance?” or “How…

Hiring

Surviving Staff Turnover

Feb 21st, 2018

When a long-term, productive staff member leaves your practice (whatever the reason), what do you actually lose? Beyond their ongoing (and potential future) contributions to your practice, you’ve also lost: Years of experiential track and time spent working together with the rest of the team (i.e. everything they knew how to do, the lines they had to your patients, and…

Practice Management

Practice Management: The Secret to a Successful Business

Nov 29th, 2017

“Simplicity is the ultimate sophistication.” — Leonardo da Vinci Just because there is a lot to know about management, does not make it a “complex” subject. It really isn’t. For that matter, when addressing a business (or really any) issue, if I find the “solution” to be too “complex”—I know I’m on the wrong track. Boiled down to simplicity, business…

Internet Marketing & Social Media

How Important is a 5-Star Rating on Google or Yelp?

Aug 9th, 2017

We all want to be the best. This is not a bad thing. We also would prefer that every customer or patient was happy with us or our services. It’s human nature. Translating this into the technology age, online review sites and social media (Google, Facebook, Yelp, et al.) we all inherently want a 5-star rating. So, one day we…

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