MGE Author

Jeffrey M. Blumberg

Chief Operating Officer, MGE

A dynamic and entertaining speaker, with over twenty years of experience as an executive in the business world and in the dental industry, Jeff has lectured to over 10,000 dental professionals and their teams. At the helm of MGE as the Chief Operating Officer for the last twenty years, Jeff has engineered incredible year-over-year expansion, resulting in over 500% growth overall. MGE clients also see the most rapid growth in the industry—with an average growth rate of 232% over five years—and Jeff's design and oversight of the MGE program is a major part of that.

85 ArticlesThe MGE Podcast

Articles by Jeffrey

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What Exactly IS an Office Manager? (And Why You Absolutely Need One!)

Apr 26th, 2017

I got around to writing this article in a roundabout way. For MGE clients, it’s pretty well accepted (and understood) that they need an Office Manager. They also have an idea of what an Office Manager is supposed to do and so on. Outside of MGE’s orbit, the title “Office Manager,” has any number of meanings. In my travels I’ve…

Practice Management

Fixing a Broken Area of Your Business

Jan 11th, 2017

In quite a few of the articles Sabri and I have written, we’ve hit on how “change” can negatively impact your practice, crash statistics just plain wreck an area of an organization. Simple things like changing your marketing, staff functions, new office policies, etc. can inadvertently bring about disaster—even though they may have seemed to be a “good idea at…

Leadership

The “New Coke” Disaster & Your Dental Practice

Oct 5th, 2016

Late April of 1985, I had recently turned 16 and I was about to finish my sophomore year of high school. My go-to uniform was Levi’s 501s, with a concert or Izod polo shirt and Reebok high-tops. Most hours outside of school were spent zipping around Miami in my 1979 Datsun 210. And beyond the shock of Van Halen just…

Overhead and Profitability

Sharing “the Numbers” with Your Staff

Aug 31st, 2016

Should you share office production and collection numbers with ALL of your staff? What are the benefits? And are there any drawbacks to this position? Doesn’t it make your staff only care about the numbers—or worse, ask for more money? And finally, how much of the “numbers” should you share with them? It’s not uncommon for me to hear questions…

Customer Service

“Common Sense” Isn’t that Common

Aug 10th, 2016

This post is actually part II of my post from last week: The Difference Between Lowe’s and Home Depot—and How this Applies to Your Dental Practice! If you’d like to read it before reading this post. In a nutshell—at least in my experience, the primary difference between Lowe’s and Home Depot is customer service. And, customer service and experience are…

Customer Service

The Difference Between Lowe’s and Home Depot – and How this Applies to Your Dental Practice!

Aug 3rd, 2016

What’s the real difference between Lowe’s and Home Depot? And what in the world does this have to do with running your dental practice? I’ll get to that later… Back to my question: What’s the difference? They are both home improvement “superstores” that sell virtually the same stuff. They also have “professional” desks and services for contractors and the like.…

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