No matter the size of your dental practice, having clearly defined roles in the front office is essential. Failing to separate job functions and having “everyone” share all the duties or simply not having enough people up front—is one of the biggest barriers to building a strong practice. Typically, back office/clinical roles are well defined and understood. This allows for…
What is your favorite type of new patient? If you’re like many other dentists, you’ll probably say new patient referrals are the best. Why? Well, for the most part, a referral is already sold on your practice! By the time they’ve arrived for their appointment, they’ve already been “sold on you” by a friend or family member—e.g., someone whose opinion…
Q: Should I block out time for new patients on my schedule? This is a great question! You may or may not need to, depending on your situation. Let me explain. There are two advantages to blocking out time for new patients: 1. You want to make sure the staff’s attention is on scheduling a certain number of new patients…
What makes the perfect dental website? And how can you increase the chances of someone calling and scheduling an appointment through your website? As you might imagine, I get these questions ALL the time. The good news? There are a few simple changes that take little time and effort that can make your website vastly more effective. And I mean…
New patient acquisition is more than just “sending out a flyer” or asking for a referral. To operate at maximum efficiency, a number of processes in your practice have to be working and functioning together. If not, you’ll waste a ton of money on marketing that “doesn’t work,” have internal issues that “blow-off” prospective new patients and fail to realize…
For this week’s post, we’re giving you one of our handouts from the Financial Coordinator Training Course on our MGE’s online training platform, DDS Success. It’s called “Collecting Past Due Balances” and provides a simple, yet effective procedure for retiring past due accounts. The Financial Coordinator Training Course trains every aspect of the job, including financial arrangements, collections, handling patient…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.