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Featured image for “Phone Scripts for Getting New Patients in the Door”

New Patients

Phone Scripts for Getting New Patients in the Door

by Sabri Blumberg
Jul 7th, 2021
New patients are vital for office growth. And in many offices a ton of time, money and energy goes into getting new patients. More importantly, a new patient inquiry has sought your office out and is looking for help—which is the very reason (helping patients) for which the office exists! A study of over 10,000 new patient phone calls across…
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Featured image for “Getting Control of Your Schedule: Can You “Tell Patients What to Do?””

Customer Service

Getting Control of Your Schedule: Can You “Tell Patients What to Do?”

by Jeffrey M. Blumberg
Jun 30th, 2021
“You can’t tell people what to do!” Years ago, this is what one of our client’s Schedule Coordinators told their Office Manager when she asked why a patient was scheduled for a primary procedure late in the afternoon; as opposed to the morning, you know, during Primary Time. It was illuminating for the Office Manager, and sadly the Schedule Coordinator…
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Featured image for “Hiring a Hygienist: 6 Ways to Get More Qualified Candidates”

Hiring

Hiring a Hygienist: 6 Ways to Get More Qualified Candidates

by Chris Menkhaus
Jun 16th, 2021
Trouble finding a Hygienist? I’ve heard this a lot this past year ever since practices began reopening after the pandemic shutdowns. And for that matter, it’s still a problem for many dentists today. Now, despite any difficulty you may be having, it is possible to fill that hygienist position quickly. It may take a little extra creativity on how you…
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