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Customer Service

Dental Customer Service Strategies: How to Make Positive Changes in Your Practice

Aug 14th, 2019
Last updated on November 17th, 2025 at 01:21 pm Want to improve the “customer (patient) experience” in your practice? Chances are, you’ve heard of a ton of “great ideas” about how to do this. But are you using/implementing them? And if you have managed to implement some—do they stay implemented? If you’re like the majority of your colleagues, troubles with…
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Case Acceptance

How Changing My Mindset in Case Presentations Helped Me Increase Treatment Acceptance!

Jul 31st, 2019
This article comes from general dentist and MGE client, Dr. Ryan Detmer. Since becoming an MGE client in late 2017, Dr. Detmer has been able to double his monthly collections. Throughout this growth, he’s put a strong focus on patient care, communication and case acceptance for comprehensive treatment. We asked him to share some of the most impactful changes he’s…
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Case Acceptance

Marketing Cosmetic Dentistry: 6 Ways to Get Patients Interested in Cosmetic Services

Jul 17th, 2019
Last updated on November 4th, 2025 at 01:02 am Wouldn’t you love to do more cosmetic cases? They’re fun, you get to stretch your artistic muscles, and patients love to see their transformation in the mirror. But if you’re like most dentists attempting to market cosmetic dentistry, you’ve been more than a little disappointed that people in your community aren’t…
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