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Hygiene & Recall

Jumpstart Your Hygiene Department

by Sabri Blumberg
Oct 2nd, 2019
Q: I want to build up my Hygiene Department, but I’m not sure where to begin. Where should I start? Building a super-productive Hygiene Department is a B-I-G topic on which I could spend well in excess of 10,000 words answering your question! That said, I want to give you a couple of key points to use as a “quick…
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Practice Management

Who’s Running this Place?

by Jeffrey M. Blumberg
Sep 11th, 2019
Who’s managing your practice? Sure, you’re the owner/doctor, and you may have an office manager. But who is actively managing the business towards its long-term goals? If you’re like most doctors, well, that would be… no one. The Real World In most practices, the doctor is chairside as much as possible. After all, that’s where they are most valuable to…
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Customer Service

Dental Customer Service Strategies: How to Make Positive Changes in Your Practice

by John Austin
Aug 14th, 2019
Want to improve the “customer (patient) experience” in your practice? Chances are, you’ve heard of a ton of “great ideas” about how to do this. But are you using/implementing them? And if you have managed to implement some—do they stay implemented? If you’re like the majority of your colleagues, troubles with implementation—and keeping things implemented—are the most formidable barriers to…
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