Key Performance Indicators (or “KPIs”) are a hot topic right now, and for a good reason! In a nutshell, KPIs would be the more important statistics you would keep to gauge the success and expansion potential for your dental practice. Tracking these gives you a complete picture of your practice along with what you should do next in order to…
Did you know that your Hygiene Department alone should cover your entire practice’s overhead? Yup! It’s not only possible—it’s not hard to achieve. And a large part of this is getting your overdue and inactive patients to come back. In my previous two articles, “Should Dentists Focus on Active or Total Patient Count?” and “Are You Losing Patients?” I went…
Is your dental practice not growing as quickly as you think it should? If so, there’s a good chance this lack of growth has more to do with patient attrition and failures in your hygiene department than it does with your new patient marketing. As I mentioned in last week’s article, I’ve lectured to and met with thousands of dentists…
What’s the difference between active charts and total charts? And as a practice owner, which way should you be viewing it? As an executive at MGE, I’m out lecturing to dentists just about every week. For that matter, over the past 10 years I’ve lectured to and met with several thousand dentists. And during any given practice assessment, one of…
Should I raise my fees? We get this question often enough from new clients. Ideally you would raise fees a bit every year to keep up with inflation, which (depending on how you look at it) would be anywhere from the low 2% to 3% range. If you want to keep an eye on inflation, you can have a look…
As leaders in the practice, the doctor and office manager serve as “models” for office morale. And how they respond to challenges can have a profound impact on the entire team Whether you (or they) know it or not, when things happen, your staff are watching. More specifically, they’re keeping an eye on how you handle these issues. And your…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.