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Featured image for “5 Hygiene Department Myths”

Hygiene & Recall

5 Hygiene Department Myths

by Sabri Blumberg
Sep 13th, 2017
If you’re a general dentist, your practice is only as strong as your hygiene department. You may have heard this before. And it’s true. In fact, it’s the first thing I cover when meeting a client who’s newly enrolled in the MGE program. And chances are, you’ve seen all types of hygiene/recall programs that can allegedly do “wonders” for your…
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Featured image for “New Patient Scheduling & Confirmation Ideas: Let’s Make Sure They SHOW UP!”

New Patients

New Patient Scheduling & Confirmation Ideas: Let’s Make Sure They SHOW UP!

by Chris Menkhaus
Aug 17th, 2017
Last updated on November 17th, 2025 at 01:39 pm In conversations with dentists and/or their office managers, it’s not uncommon for me to hear something like this regarding new patient scheduling: We did some new patient marketing, got a lot of phone calls and appointments…but hardly any of them showed up! The usual “culprit” behind this abysmal no-show rate: the…
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Hiring

Having Trouble Finding the Right Employee for your Dental Office?

by Ashley Fuegel
Jul 26th, 2017
Last updated on November 4th, 2025 at 04:51 pm How do you know if you’ve hired the right employee? Very often I see doctors (or office managers) virtually neurotic about hiring the right people. Scouring resumes, doing interviews, using all the tricks they know or have read about to make sure—absolutely sure—they have found the “right” person. Obviously, hiring someone…
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