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Team Management

The Tough Stuff: Letting Employees Go

Oct 31st, 2017
What’s the least favorite part of your job? If you’re a manager or executive, you’d probably rank “letting employees go,” at or near the top of the list. Dismissing an employee—no matter how warranted due to poor performance—isn’t a “fun” activity. Unfortunately, it must be done from time to time to maintain the health of your business. Beyond this, the…
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Case Acceptance

Boost Practice Performance by Refining Your New Patient Exam!

Oct 4th, 2017
Does the quality of your new patient examination have any bearing on: Long-term patient retention? Referrals? Case Acceptance? Reducing Cancellations and No-Shows? I’ll cut to the chase… YES! In big bold capital letters! I’ve seen this prove out time and again. A high-quality new patient exam that “knocks a patient’s socks off” and leaves them impressed (with you and your…
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Internet Marketing & Social Media

Beginner’s Guide: How to Use Social Media for your Dental Practice

Sep 27th, 2017
“Intimidated by all the different types of social media and internet marketing?” Well, you’re not alone! Most people aren’t sure which social media platforms their business should be on, let alone how to get started. We cover this topic in depth at the MGE Internet Marketing Seminar (next date is on December 7–9, 2017, which I highly suggest you attend).…
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Hygiene & Recall

5 Hygiene Department Myths

Sep 13th, 2017
If you’re a general dentist, your practice is only as strong as your hygiene department. You may have heard this before. And it’s true. In fact, it’s the first thing I cover when meeting a client who’s newly enrolled in the MGE program. And chances are, you’ve seen all types of hygiene/recall programs that can allegedly do “wonders” for your…
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