Hygiene cancellations and no-shows can be aggravating… on many levels. Beyond the obvious—lost production and a hygienist with no patient, there’s the more subtle effects: lowered morale, the upset/annoyance felt by the staff and/or the hygienist and occasional finger-pointing: “I thought you confirmed that patient…” And let’s not forget the lost opportunity for that patient and the practice to monitor…
Last updated on November 13th, 2025 at 02:53 pm What’s the least favorite part of your job? If you’re a manager or executive, you’d probably rank “letting employees go,” at or near the top of the list. Dismissing an employee—no matter how warranted due to poor performance—isn’t a “fun” activity. Unfortunately, it must be done from time to time to…
Last updated on November 13th, 2025 at 02:43 pm This article is from the Ask Sabri column, where dental clients and readers can ask questions to our Deputy COO, Sabri Blumberg, about their dental practice. Have your own question? Submit your question to sabrib@mgeonline.com Q: We’re having problems with consistency in our practice. It seems that one month is up…
Last updated on November 4th, 2025 at 03:36 pm Sabri BlumbergDeputy Chief Operating Officer I often see questions regarding when a good time to expand or move is. It’s a good idea to weigh this thoroughly before you decide. I’ve seen quite a few doctors choose the “move” option at the wrong time or for the wrong reasons only to…
Last updated on November 17th, 2025 at 07:38 pm Does the quality of your new patient examination have any bearing on: Long-term patient retention? Referrals? Case Acceptance? Reducing Cancellations and No-Shows? I’ll cut to the chase… YES! In big bold capital letters! I’ve seen this prove out time and again. A high-quality new patient exam that “knocks a patient’s socks…
Last updated on November 19th, 2025 at 11:28 pm “Intimidated by all the different types of social media and internet marketing?” Well, you’re not alone! Most people aren’t sure which social media platforms their business should be on, let alone how to get started. We cover this topic in depth at the MGE Internet Marketing Seminar (next date is on…
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