Are you busy producing week after week, only to find there isn’t much money left in the account at the end of the month? Well, chances are you may be making one of the following four mistakes that drive up your overhead and throw your finances out of whack. Before we get into it, though, I’m going to give an…
Is there a dentist that wouldn’t want: Superior patient retention: Loyal patients who stay with the practice long-term and show up for their appointments? Excellent word of mouth with tons of referrals? Numerous positive reviews online (Google, Yelp, etc.)? Beyond great clinical care, these factors are heavily dependent on customer service, a large part of which is the “patient experience”…
How much should you be spending on marketing? Before getting into the exact numbers, the first thing I want to say is that your marketing budget should be a percentage of collections, and it should grow as the practice grows. Most dentists forget this little detail. They start doing some marketing (direct mail, online ads, referral program, etc.) and spend…
Editor’s Note: MGE Client Justene Doan, DDS practices in the San Diego, CA area with her husband, Roger Tran, DDS. Since first becoming a client, their practice has grown considerably; now a multi-provider practice with two locations, three General Dentists and two specialists. Looking for ways to maintain the highest level of personalized service in a large practice (that is…
Now, I know you probably didn’t jump out of your chair with excitement when you saw the word “meetings” in the title. It’s a lot more fun to talk about 3D X-rays, lasers and CAD/CAMs than it is to talk about the business of dentistry. But the truth is, when you sign a lease, you’re in business! And when you’re…
What is the first impression that new patients (or potential new patients) get from your office? Good? Bad? Indifferent? The answer to this question can have a major effect on: Whether or not they actually make it into the office for their appointment If they come back to the office for treatment and/or hygiene, and Refer their friends and family.…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.