Last updated on November 4th, 2025 at 03:00 pm Do you have “New Patient-itis?” If you do, you’re not alone. It’s an affliction that’s run rampant among a considerable percentage of the dentists in the United States and Canada. “New Patient-itis” is (jokingly) defined as “an obsession or fixation on ‘New patients’ as the solution to all practice and profitability…
Last updated on November 13th, 2025 at 07:42 pm When is the last time you raised your fees? Last year? Three years ago? Longer? It’s generally understood that dentists should raise our fees every year. After all, the Consumer Price Index for the last two years has risen by 2.1% each year. You’re paying more for everything you have to…
Last updated on November 4th, 2025 at 03:11 pm How knowledgeable are your staff when it comes to specific procedures of your practice? For that matter, while your staff may not have a viewpoint that a doctorate in dentistry confers, couldn’t they at least have enough information about dental problems and their applicable treatments to adequately communicate their importance? To…
In our magazines, we do a Q & A where I answer your practice management questions. I received this question and thought it would be interesting to go over. Oh, and before I begin, I wanted to mention that we have a couple of FREE ebooks that have information on these subjects. They are the Comprehensive Case Acceptance Ebook and…
Last updated on November 4th, 2025 at 03:22 pm Considering the statistics, I’d dare to say that the average business owner (or “starter,”) is also pretty darn brave. Case in point: 8 out of 10 businesses in the first 5 years fail. That leaves only 2 out of 10 businesses that survive the first 5 years. Out of the 20%…
Last updated on November 4th, 2025 at 03:27 pm “How can I get my staff to take more responsibility?” I’ve been asked this question a lot, and I mean a real lot, over my career. It might be asked in those exact words or in some variation with relation to a specific position, e.g. “How can I get my hygienist…