As leaders in the practice, the doctor and office manager serve as “models” for office morale. And how they respond to challenges can have a profound impact on the entire team Whether you (or they) know it or not, when things happen, your staff are watching. More specifically, they’re keeping an eye on how you handle these issues. And your…
Who’s managing your practice? Sure, you’re the owner/doctor, and you may have an office manager. But who is actively managing the business towards its long-term goals? If you’re like most doctors, well, that would be… no one. The Real World In most practices, the doctor is chairside as much as possible. After all, that’s where they are most valuable to…
This week’s post is by MGE Power Program Graduate, Ken Cirka, DMD. An MGE client since 2004, Dr. Cirka has increased collections by nearly 20X since that time, turning his small Philadelphia office into a powerhouse dental practice seeing an average of 125 new patients a month! Through diligent study and application followed by systematic implementation, Dr. Cirka built a…
With every profession we have our learning/schooling period and then we’re off to go about our business. And to keep skills sharp (and stay legally compliant), most licensed professional arts (medical, dental, law, et al.), have some type of continuing education requirement. And that’s all well and good. But… Yes, there’s a “But.” Two actually: How many of those required…
In an effort to stimulate practice growth, you may spend thousands on marketing (SEO, postcards, care-to-share programs, reactivation efforts, etc.). And unfortunately, you may be doing this while overlooking the most important factors in practice growth… Your Receptionist. And while it’s fairly obvious that the Receptionist position ranks high in importance with regard to new patients, it also has a…
Q: Our office is doing OK, we’re happy with our level of collections and new patients, but we’d like to do a lot better. Any suggestions? A: Thank you for your question. Being unfamiliar with your practice and having never met you, I’m going to keep my answers pretty general. I’m also going to break my advice into four parts:…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.