Practice Management

Proven methods to organize and run a more efficient, profitable dental practice. Covering leadership, systems, overhead, and day-to-day operations.

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Featured image for “6 Steps to a Productive Hygiene Department!”

Customer Service

6 Steps to a Productive Hygiene Department!

by Chris Menkhaus
Sep 26th, 2018
Hygienists play a huge role in the value and growth of a dental practice. Some very smart people have said that, ultimately, a dental practice is only as valuable as its hygiene department—and they wouldn’t be wrong. In fact, a properly run hygiene department should produce at least 30% of the total revenue of the practice.  Your hygiene department is…
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Featured image for “7 Ways to Fill Openings in the Doctor’s Schedule”

Practice Management

7 Ways to Fill Openings in the Doctor’s Schedule

by Carla Dezelic
Sep 19th, 2018
Last minute cancellations are never any fun, regardless of whether you get them on the hygiene or doctor’s schedule. That said, I always found last minute cancellations on the doctor’s schedule to be more problematic—especially with relation to making my production goal. Why? Well, as we know, hygiene appointments vary far less in their production value than appointments on the…
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Featured image for “New Patient-itis: A Common Affliction for Dentists and its Cure”

New Patients

New Patient-itis: A Common Affliction for Dentists and its Cure

by Jeffrey M. Blumberg
Aug 8th, 2018
Do you have “New Patient-itis?” If you do, you’re not alone. It’s an affliction that’s run rampant among a considerable percentage of the dentists in the United States and Canada. “New Patient-itis” is (jokingly) defined as “an obsession or fixation on ‘New patients’ as the solution to all practice and profitability ills. It is usually accompanied by inefficient case acceptance…
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Overhead and Profitability

Afraid of Raising Fees?

by Gregory A. Winteregg, DDS
Jul 26th, 2018
When is the last time you raised your fees? Last year? Three years ago? Longer? It’s generally understood that dentists should raise our fees every year. After all, the Consumer Price Index for the last two years has risen by 2.1% each year. You’re paying more for everything you have to buy. And as a result, it costs more to…
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