Last updated on November 4th, 2025 at 07:04 pm Want to have a great 2020? When I was in practice, there were eight things I did towards the end of one year or early in the next that always put me in a position to succeed. Want to know more? Keep reading! The Holiday “Sag” It’s typical around the end…
Last updated on November 10th, 2025 at 06:19 pm Q: I don’t have time to keep up with the business end of my practice unless I want to work 60 hours a week. Any ideas? A: Unfortunately, this situation is not uncommon. And while it would be difficult to zero in on exactly what’s happening in your office without a…
This week we’ve finally arrived at the final part in my series on Dental Office Scheduling Policies! In case you missed the earlier installments, here’s Part 1, Part 2, Part 3 and Part 4. SCHEDULING POLICY #18: If a patient is late for their appointment by five minutes, the chairside assistant tries to find them. The assistant doesn’t throw this…
Last updated on November 10th, 2025 at 04:39 pm I hope you’ve enjoyed these posts on my office’s Scheduling Policies. In this week’s post, we’ll cover policies 9 through 13. In last week’s post, I covered points 6 through 8, and in my first post, I covered 1 through 5. With that, here goes with points 9 through 13: SCHEDULING…
Last updated on November 19th, 2025 at 06:50 pm I hope you enjoyed last week’s blog post that included points 1-5 of my office’s Scheduling Policies. If you didn’t catch it, click here. This week, we will carry on with Scheduling Policy points #6 – 8. SCHEDULING POLICY #6: Today is the most important day in the appointment book. Tomorrow is the…
Last updated on November 12th, 2025 at 12:05 am Q: I’ve made it a point this year to focus on getting more new patients. I started marketing a few months ago (mainly mailings and some online) but haven’t seen much in the way of results yet. Any advice? A. I feel your pain. There’s nothing more frustrating than spending money…