Last updated on November 5th, 2025 at 01:35 am From the days in my dental practice through my time here at MGE Management Experts, I’ve seen a variety of internal problems that can cause a dental practice to lose potential new patients. Sifting through all of this, here’s what I’ve found to be the “top four” issues—along with what to…
Last updated on November 5th, 2025 at 01:37 am Note: This article is directed primarily at the hiring of new dental front desk staff. While some of the information in this article could be applicable for other new staff in the practice (i.e. new dental assistants, etc.), depending on the state you are in, some back office staff may need…
Last updated on November 10th, 2025 at 06:39 pm HYGIENE, HYGIENE, HYGIENE. This should be the mantra of every general dentist’s office. Seventy percent (70%) of an office’s production should derive from the hygiene department as a combination of actual hygiene done and work found and sold to patients out of hygiene. The rest of your income would come from…
Last updated on November 10th, 2025 at 07:59 pm If you asked me to select the top “problem” found in the average dentist business model, you might be surprised by my answer. If you were to ask the average dentist you’d get one of the usual suspects: staff, case acceptance, new patients, insurance, etc. Without dismissing any of these they…
Last updated on November 10th, 2025 at 08:23 pm In my 30+ years in the industry (12 in my dental practice and twenty as a partner here at MGE), I’ve seen managed care (HMOs and PPOs) go from struggling for acceptance in the 80s, to prevalence in the 90s, to becoming a regular fixture in the dental landscape in the…
Last updated on November 12th, 2025 at 01:19 pm Facing profitability problems or other symptoms of a dysfunctional office, the average dentist also has to deal with the confusion of what to do about it. They may be looking for solutions, but which ones are actually going to work? It’s not abnormal for them to think that their problem is…