“Hiring” is not most dentists’ favorite word. It can be one of the more stressful aspects of owning and managing a dental practice. And it becomes a lot more stressful when new employees make costly mistakes. I’ve seen just about every mistake that can be made, including silly ones, like: Inputting insurance incorrectly, Forgetting to take a payment before the…
Last updated on November 3rd, 2025 at 08:07 pm Staffing issues… While they have always been prevalent in dentistry, they have only intensified in the post-coronavirus environment! And what we’re seeing? Well, you have a ton of dentists that are: Understaffed, Have staff who can’t come back to work yet, Or staff don’t want to (or just aren’t) going to…
Last updated on November 17th, 2025 at 07:48 pm How many staff do you currently have? And do you feel like you might need to add more? Whether you do (or don’t) need more employees has a lot to do with your overall goals with relation to the office. So, let’s begin there. Your Goals What are the overall goals…
When hiring, are you waiting for a “Unicorn” candidate to wander into your office? You know… that candidate with, 10+ years of dental experience, that knows how to do everything in a dental office, is also great with patients, is looking for the exact compensation package that you’re offering and wants to stay with your practice until the day you…
Last updated on November 4th, 2025 at 11:36 am Vicky Prince—Senior VP of West Coast Operations “I don’t get enough response from the ads I place…” “Most of the people that apply in my office aren’t a good fit—there just aren’t enough good staff prospects in my area!” Maybe you’ve had thoughts like this before. If anything, I’ve heard this…
Last updated on November 4th, 2025 at 11:41 am In an effort to stimulate practice growth, you may spend thousands on marketing (SEO, postcards, care-to-share programs, reactivation efforts, etc.). And unfortunately, you may be doing this while overlooking the most important factors in practice growth… Your Receptionist. And while it’s fairly obvious that the Receptionist position ranks high in importance…