Hygienists are an important part of your practice. So, having an amazing person in this role is critical! When you have a hygienist who is good with people, knows what is expected of them and takes great care of patients, it can add considerable value to your practice. On the other hand, if you don’t find the right hygienist or…
When a long-term, productive staff member leaves your practice (whatever the reason), what do you actually lose? Beyond their ongoing (and potential future) contributions to your practice, you’ve also lost: Years of experiential track and time spent working together with the rest of the team (i.e. everything they knew how to do, the lines they had to your patients, and…
Building a great team starts with… finding potential team members. Whether you are adding new employees due to expansion or simply replacing a lost staff member, your success in building a productive dental office staff can often hinge on how you find potential candidates. And with that in mind, there are five “big” mistakes many dentists and office managers make…
How do you know if you’ve hired the right employee? Very often I see doctors (or office managers) virtually neurotic about hiring the right people. Scouring resumes, doing interviews, using all the tricks they know or have read about to make sure—absolutely sure—they have found the “right” person. Obviously, hiring someone who’s a good fit for your practice is important,…
Hiring is a topic that comes up regularly when I speak with clients, and it’s no wonder why. As production increases—which tends to happen very rapidly for MGE clients—you need a few more helping hands around the office. And this isn’t just a matter of hiring more back office staff to handle the production; if you want to continue the…
I got around to writing this article in a roundabout way. For MGE clients, it’s pretty well accepted (and understood) that they need an Office Manager. They also have an idea of what an Office Manager is supposed to do and so on. Outside of MGE’s orbit, the title “Office Manager,” has any number of meanings. In my travels I’ve…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.