practice management company

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A “Full” Schedule is Not Always a Productive Schedule

Aug 12th, 2015

What is an ideal schedule? Is it being fully booked out for a period of days, weeks or months? (yikes). Not really. Ideally, your schedule would feature productive appointments accompanied by opportunities to present treatment (thereby creating more productive appointments)! Time to do both of those two things is more important than filling up a chair just for the sake…

Customer Service

Quality Control: The Missing Factor in Managing Your Staff

by John Austin

Jul 1st, 2015

In a dental practice, there’s a function that is almost always undervalued or neglected. Lack of this function can throw a pretty large wrench into the mix despite superior clinical, management, marketing and communication skills. The function I’m referring to is: Quality Control. And by this I don’t just mean clinical quality control. I trust that you already maintain tight…

Practice Management

Organization and Expansion

by Luis A. Colón

Jun 17th, 2015

As you begin to get busier, you will see that there is only so much that you, the doctor, can PHYSICALLY do. At lower levels of production, you may end up wearing a lot of “hats” other than just “doctor.” As you grow, these other hats become more and more difficult to do from a time standpoint. When your practice…

Hiring

Lessons Learned: Hiring and Other Practice Management Issues

by Jeffrey M. Blumberg

Apr 22nd, 2015

I’ll start this post with a story. Not that long ago, I was speaking with a newer client. They were having trouble with hiring and staff turnover. At the time, he had two openings: dental assistant and front desk. Applicants were few and far between and the ones he did hire turned out to be “duds” (i.e. not good employees).…

Leadership

Why Your Staff Don’t Listen to You

by Gregory A. Winteregg, DDS

Mar 4th, 2015

What’s the biggest practice management issue in dentistry? Hint: It’s not new patients, insurance companies or case acceptance. While these (and other issues) do exist and need to be addressed, they’re not, by survey, the biggest “problem” dentists have with relation to practice management. Based on the title of this article (or your own personal experience), you know what the…

Leadership

Ask Sabri: Getting Staff Compliance & Taking Some of the Load Off Yourself

by Sabri Blumberg

Feb 25th, 2015

In this article, Sabri Blumberg, our Deputy COO, gives her top tips on staff compliance and taking some of the load off yourself. Have your own question? Submit it to sabrib@mgeonline.com! Q: I just don’t seem to have enough time to keep up with the business end of my practice. Any ideas? This is a fairly common question, and it’s…

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