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Featured image for “How I Fix New Patient Problems – Part VI”

Marketing

How I Fix New Patient Problems – Part VI

Apr 20th, 2016
“What should I do?” New patients are inadequate or have dropped off. You need to solve this problem FAST before it begins to affect the office. So, you ask yourself the above question. And that very question is what brought me to writing this series of articles! Beginning with the idea that I was writing a one or two part…
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Featured image for “How I Fix New Patient Problems | Part III”

Marketing

How I Fix New Patient Problems | Part III

Mar 23rd, 2016
Welcome back! This is part three of a multi-part series on how to fix new patient related issues; specifically, how to get MORE. If you haven’t read the first two installments, part 1 and part 2. As the person in charge of all MGE’s client delivery for almost twenty years, I’ve seen just about every problem that might arise on…
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Featured image for “Dental Marketing: Results from Advertising”

Marketing

Dental Marketing: Results from Advertising

Jan 20th, 2016
A little while ago we delivered our Overhead and Profitability seminar here at MGE. Over the course of the weekend, some of the stories I heard from clients got me thinking about another angle on all of this overhead business. I’ve written quite a bit on this subject (and while articles on finance can read about as interesting as stereo…
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Team Management

Seven Steps to a Well-Trained Staff!

Nov 4th, 2015
Ever had any trouble training new staff? Wish it were easier? We’ve all experienced the frustration associated with training new people. And unfortunately for them (and for you), poor training protocols resulting in confused and non-performing employees can give you the false impression that you’ve hired the “wrong person.” The solution is to streamline your training so you can get…
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