Do you know what your case acceptance rate (percentage) is? And if so, are you calculating it correctly? It’s an incredibly important metric for measuring practice performance, but I’ve found that calculating case acceptance rate correctly can be a little tricky, so we tend to get lazy and just go off of feel or memory. You feel like a patient…
“I hired a new employee, but they’re just not getting up to speed the way I hoped.” Or, “I’m just unhappy with my staff. I feel like it’s hard to find good staff these days.” I’ve heard this a lot, and I understand the feeling. You hired someone to lessen the load, but now you feel like the person you…
So, you’ve hired on some great staff and they’ve been working with you for a while. Now, the question is: how do you keep them accountable? How do you get them to take initiative? And how do you determine when an employee is ready for a raise? It can be frustrating as a practice owner to feel like you’re the…
Q: My marketing isn’t working! We’ve tried a few different types of marketing, but we’re not seeing enough new patients from them. A: Thank you for the question! And this is a common problem. In most cases, when this happens, our instinctual reaction is: “The marketing company I hired isn’t doing their job” or “This type of marketing just doesn’t…
What are the secrets to finding and building a productive team of long-term employees? And I know that right now it’s a bit more difficult to find and keep employees than in times past, which makes it even more important to stay on top of your hiring “game,” and to put an extra focus on teambuilding. And it’s with that…
New patient marketing can be a frustrating topic for many dentists because…well…it’s expensive! You can easily spend thousands a month on Google or Facebook ads. Mailing postcards is expensive. Proper search engine optimization costs a fair amount, too. And if you’re doing multiple types of marketing and advertising simultaneously (which most successful offices do), it can really start to add…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.