Last updated on November 3rd, 2025 at 06:58 pm So, you feel like you’ve hit a ceiling with production, and are considering expanding your office—whether it’s moving to a completely new location or some form of an addition to your current office. Before you make any decisions, I wanted to share a few points to consider, as one of the…
Last updated on November 3rd, 2025 at 06:00 pm No matter the size of your dental practice, having clearly defined roles in the front office is essential. Failing to separate job functions and having “everyone” share all the duties or simply not having enough people up front—is one of the biggest barriers to building a strong practice. Typically, back office/clinical…
Last updated on November 3rd, 2025 at 07:08 pm What is your favorite type of new patient? If you’re like many other dentists, you’ll probably say new patient referrals are the best. Why? Well, for the most part, a referral is already sold on your practice! By the time they’ve arrived for their appointment, they’ve already been “sold on you”…
Last updated on November 3rd, 2025 at 06:07 pm Q: Should I block out time for new patients on my schedule? This is a great question! You may or may not need to, depending on your situation. Let me explain. There are two advantages to blocking out time for new patients: 1. You want to make sure the staff’s attention…
Last updated on November 3rd, 2025 at 06:11 pm What makes the perfect dental website? And how can you increase the chances of someone calling and scheduling an appointment through your website? As you might imagine, I get these questions ALL the time. The good news? There are a few simple changes that take little time and effort that can…
Last updated on November 3rd, 2025 at 07:44 pm New patient acquisition is more than just “sending out a flyer” or asking for a referral. To operate at maximum efficiency, a number of processes in your practice have to be working and functioning together. If not, you’ll waste a ton of money on marketing that “doesn’t work,” have internal issues…
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