Last updated on November 3rd, 2025 at 08:44 pm Q: My staff constantly interrupt me during patient hours with random questions. What should I do? A: Good question and one I hear more than you’d expect. And the word “random” you chose fits! The questions can be anything from: What do you think we should order this week? I’m done…
Last updated on November 13th, 2025 at 01:25 pm Q: My production goes up and down drastically from week to week and month to month. I never know if it’ll be a “good month” or a “bad month.” How can I get my production to be more consistent? A: Thank you for your question! This is an important topic because…
Last updated on November 13th, 2025 at 01:44 pm Less than two years ago I had four days of hygiene per week. And while that may seem OK, we knew we should be doing better. The patients were there. We just weren’t getting enough of them back in for their routine hygiene appointments; which meant we weren’t doing all we…
Last updated on November 3rd, 2025 at 08:52 pm Q: We’re looking to grow our patient base. Should we be sending out postcards? A: Thank you for your question! It’s one I get asked about regularly, and for whatever reason, we’ve never featured it in the column! Normally, when I answer this question, I find it usually leads back to…
Last updated on November 13th, 2025 at 01:48 pm Social proof. It’s the most powerful form of marketing today. So, what is it? Social proof is essentially getting other people talking to others about your business. Today’s consumer is especially leery of the good news a business publishes about themselves. It’s considered a given that a business is not going…
Looking to improve your leadership skills? While leadership is a big subject with much to learn, there are a couple of basic, often ignored leadership concepts you could make use of—right now. We’ll start with the standard you set for your team. You are the Model! Whether you are the Doctor or the Office Manager, you are always “on stage.”…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.