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Featured image for “Ask a Consultant: Strategies for Reactivating Overdue & Inactive Patients”

Hygiene & Recall

Ask a Consultant: Strategies for Reactivating Overdue & Inactive Patients

by MGE Consulting Department
Sep 2nd, 2020
In June and July 2020, most dental practices were “slammed” with the wave of patients returning after the COVID shutdown. But beginning in late August, many are now hearing crickets. What happened? Well, a combo of three things: Extra busy offices had little or no time for “outreach,” to chase up on overdue patients or patients that may have “fallen…
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Featured image for “Ask a Consultant: Improving Your Case Acceptance Rate for Ideal Treatment Plans”

Case Acceptance

Ask a Consultant: Improving Your Case Acceptance Rate for Ideal Treatment Plans

by MGE Consulting Department
Aug 19th, 2020
For this week’s post, we’ve brought in several of our top consultants for a Q&A about case acceptance. And, more specifically, questions we’ve received from our readers about case acceptance in the current (post-COVID-19) business environment. Ultimately, you can only perform treatment that a patient accepts. And between the lost production you have to make up from the shutdown and…
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Featured image for “5 Ways to Make the Dentist’s Schedule More Efficient”

Scheduling

5 Ways to Make the Dentist’s Schedule More Efficient

by Erica Vargas
Aug 5th, 2020
Do you feel like you control your schedule? Or that your schedule controls you? Especially now after reopening, things may seem overly hectic. Between handling the backlog of patients from the shutdown, additional PPE and safety requirements and possibly working additional hours, it can all seem overwhelming. This can not only create stress and confusion on the schedule but could…
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Featured image for “Having Trouble with New Employees? Try This!”

Hiring

Having Trouble with New Employees? Try This!

by Power Client Manager Department
Jul 29th, 2020
“Hiring” is not most dentists’ favorite word. It can be one of the more stressful aspects of owning and managing a dental practice. And it becomes a lot more stressful when new employees make costly mistakes. I’ve seen just about every mistake that can be made, including silly ones, like: Inputting insurance incorrectly, Forgetting to take a payment before the…
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