I should start this article out with a disclaimer: I have a business background and education. I am not a dentist and therefore don’t have the qualifications to render clinical opinion(s) on how dental problems should or should not be diagnosed. I have worked with the dental industry for over twenty years, and I’ve seen this issue of “overdiagnosis,” raised…
Hygienists are an important part of your practice. So, having an amazing person in this role is critical! When you have a hygienist who is good with people, knows what is expected of them and takes great care of patients, it can add considerable value to your practice. On the other hand, if you don’t find the right hygienist or…
Hygiene cancellations and no-shows can be a REAL problem. And beyond the negative effect on office morale, they can also cost a practice tens of thousands of dollars a year. Think about it. If you have just five cancellations or no-shows a week that go unfilled, at an average of $125 an appointment, that $625 a week, $2700 a month…
Most dentists would be happy to see more new patients. It’s the solution we focus on for practice growth. More new patients means more production, right? In general terms, this is correct. But I’ve also seen new patient centric focus go horribly wrong. Between joining HMOs and other heavily discounted insurance plans, running Groupon specials, or any other means of…
Hygienists play a huge role in the value and growth of a dental practice. Some very smart people have said that, ultimately, a dental practice is only as valuable as its hygiene department—and they wouldn’t be wrong. In fact, a properly run hygiene department should produce at least 30% of the total revenue of the practice. Your hygiene department is…
Last minute cancellations are never any fun, regardless of whether you get them on the hygiene or doctor’s schedule. That said, I always found last minute cancellations on the doctor’s schedule to be more problematic—especially with relation to making my production goal. Why? Well, as we know, hygiene appointments vary far less in their production value than appointments on the…
If you’re ready to reduce stress, improve production, and build a team that works with clarity and purpose, schedule a consultation with MGE today. Discover which training path fits your goals and take the first step toward organized, predictable growth.