Should you hire a full-time person to manage your schedule? (i.e. What people might call a “Schedule Coordinator” or “Scheduler”)? Well, it depends. Traditionally speaking, administrative staff in a dental office have been given the title of “Front Desk” (named after furniture…not so good), or “receptionist”(…better title). And in the real world, the person answering the phone (the receptionist) is…
Last updated on November 12th, 2025 at 05:30 pm Is being a dentist still the opportunity it used to be? The answer you get to this question probably depends on who you ask. Like everything else, whoever you ask will have an opinion—but is their opinion based on facts or emotion? First, let’s take a look at some facts. While…
Last updated on November 13th, 2025 at 04:00 pm We all want more new patients. More new patients = growing practice = more potential production and so on, right? So we spend a few bucks on marketing to get the phone to ring. And then we run into a snag: The new patients coming in don’t accept treatment or follow…
Last updated on November 13th, 2025 at 02:34 pm Welcome back! This is the third and final issue of my series on the exact steps you need to take to get comprehensive treatment plans accepted. In case you missed the first two issues, click here to read part one and part two. And with that we’ll dive right into Step…
Last updated on November 18th, 2025 at 05:38 pm Welcome back! This is the second part in my series on the exact steps you need to take to get comprehensive treatment plans accepted. In case you missed the first couple steps, read part one. Now we’ll continue with Step 3: 3. Present the optimum treatment plan. A compilation of information from…
Last updated on November 4th, 2025 at 05:51 pm In this series of posts, I’m going to talk to you about case management and case acceptance. We dentists are an interesting breed. Mechanically inclined, we are actually “engineers of the mouth.” We have a tendency towards marked regimentation in our procedures, and once we figure something out we don’t like…
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