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Leadership

Want to Hit Your Production Goals…Every Month?

Aug 17th, 2016
To start off, this article assumes that you actually HAVE and SET production goals in your office on a monthly basis. If you don’t, I can’t stress the importance of doing this enough. Beyond it being sort of a “Management 101” concept, it’s also an important aspect of your leadership role in the office. As the owner of a dental…
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Customer Service

“Common Sense” Isn’t that Common

Aug 10th, 2016
This post is actually part II of my post from last week: The Difference Between Lowe’s and Home Depot—and How this Applies to Your Dental Practice! If you’d like to read it before reading this post. In a nutshell—at least in my experience, the primary difference between Lowe’s and Home Depot is customer service. And, customer service and experience are…
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Customer Service

The Difference Between Lowe’s and Home Depot – and How this Applies to Your Dental Practice!

Aug 3rd, 2016
What’s the real difference between Lowe’s and Home Depot? And what in the world does this have to do with running your dental practice? I’ll get to that later… Back to my question: What’s the difference? They are both home improvement “superstores” that sell virtually the same stuff. They also have “professional” desks and services for contractors and the like.…
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Case Acceptance

Try This! The “New Patient Tour”

Jul 13th, 2016
This week’s post is from Dr. Leslie Pasco. She has been practicing for nearly two decades. In the mid-2000s she became an MGE client, and took to the management and executive training quickly! By the time she completed the MGE program she had more than quadrupled her patient base and production at her New York practice. Later on, she relocated…
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Practice Management

Is Your Dental Office Location a Problem?

Jun 22nd, 2016
“Is my location the reason why my practice isn’t doing well?” Believe it or not, we hear that question quite a bit. And while you may not find yourself in this situation, you’ve probably heard it from at least one or two of your colleagues. The “reasons” why their location is a problem vary…not good for expansion, can’t see it…
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Case Acceptance

Collections Problems? Take A Look at This!

Jun 15th, 2016
Want to increase collections? Want a couple of simple suggestions which you could start using more or less immediately? Read on! And just so we are clear, this post has little to nothing to do with insurances or following up on outstanding balances. So, if you hate that stuff (like me) you’re safe to keep reading! If you want to…
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