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Featured image for “Seven Steps to a Well-Trained Staff!”

Team Management

Seven Steps to a Well-Trained Staff!

by Dania Williams
Nov 4th, 2015
Ever had any trouble training new staff? Wish it were easier? We’ve all experienced the frustration associated with training new people. And unfortunately for them (and for you), poor training protocols resulting in confused and non-performing employees can give you the false impression that you’ve hired the “wrong person.” The solution is to streamline your training so you can get…
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Featured image for “Marketing: Ask Adam! – Internet Marketing Edition”

Internet Marketing & Social Media

Marketing: Ask Adam! – Internet Marketing Edition

by Adam Mortimer
Sep 23rd, 2015
MGE’s Marketing Director Adam Mortimer answers questions about marketing for a dental practice! This particular article focuses on online marketing issues and their solutions. Q: I just got a negative review online. Should I respond to it? Great question! I’m glad you’re looking to be proactive about your online reviews. The short answer (in most cases) is YES! On most…
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Featured image for “Top 4 Organizational Mistakes that Dentists Make”

Practice Management

Top 4 Organizational Mistakes that Dentists Make

by John Austin
Sep 16th, 2015
Are you happy with the organizational systems in your office? If you’re like most of your colleagues that I’ve met the past fifteen years I’ve been in the industry, you’d probably say “no.” For that matter, since I’ve been with MGE, I could count on one hand the number of doctors (before doing the MGE program) that answered “yes” to…
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Featured image for “The Secret to Patient Compliance”

Case Acceptance

The Secret to Patient Compliance

by Chris Menkhaus
Sep 2nd, 2015
What are the most stressful aspects of running a dental practice? If you’re the average dentist, at least two of these points would be: Schedule problems—i.e., patients scheduled all over the place at random times, working through lunch, cancellations, no-shows, etc. and Treatment plan acceptance—patients not accepting their treatment plans altogether or only doing what their insurance will cover. Ultimately,…
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Featured image for “Internal Marketing “Must-Do’s””

Marketing

Internal Marketing “Must-Do’s”

by Dania Williams
Aug 26th, 2015
What is internal marketing? By “internal marketing,” I mean those actions you can do within your practice or with your existing patient base to a) increase the number of referrals from your patients and b) get your existing patients into the practice for treatment. Internal marketing is normally the fastest way to fill your chair and boost production. External marketing…
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