Last updated on November 12th, 2025 at 03:45 pm Several states have begun Phase 1 of reopening—meaning that dental offices are allowed to resume elective procedures—with many other states and a few Canadian provinces looking to reopen soon as well. With the proverbial “rubber about to hit the road,” you need a plan in place to ensure that when you…
Last updated on November 3rd, 2025 at 08:35 pm Q: How do I find a good office manager? A: This is an important question for a dentist regardless of the growth stage of their dental practice. Whether you’re just starting out or have been in practice for 15 years or more, an effective Office Manager who operates as an executive…
Last updated on November 3rd, 2025 at 08:44 pm Q: My staff constantly interrupt me during patient hours with random questions. What should I do? A: Good question and one I hear more than you’d expect. And the word “random” you chose fits! The questions can be anything from: What do you think we should order this week? I’m done…
Last updated on November 4th, 2025 at 12:35 am There are about 200,000 dentists in the United States. And, depending on where you practice, there may be hundreds if not thousands of dentists in your immediate area. With all of this competition, how can the average private practicing dentist make their office stand out? For that matter, what makes your…
Last updated on November 17th, 2025 at 07:48 pm How many staff do you currently have? And do you feel like you might need to add more? Whether you do (or don’t) need more employees has a lot to do with your overall goals with relation to the office. So, let’s begin there. Your Goals What are the overall goals…
Last updated on November 17th, 2025 at 01:21 pm Want to improve the “customer (patient) experience” in your practice? Chances are, you’ve heard of a ton of “great ideas” about how to do this. But are you using/implementing them? And if you have managed to implement some—do they stay implemented? If you’re like the majority of your colleagues, troubles with…