Last updated on November 3rd, 2025 at 08:35 pm Q: How do I find a good office manager? A: This is an important question for a dentist regardless of the growth stage of their dental practice. Whether you’re just starting out or have been in practice for 15 years or more, an effective Office Manager who operates as an executive…
Last updated on November 3rd, 2025 at 08:44 pm Q: My staff constantly interrupt me during patient hours with random questions. What should I do? A: Good question and one I hear more than you’d expect. And the word “random” you chose fits! The questions can be anything from: What do you think we should order this week? I’m done…
Last updated on November 4th, 2025 at 12:35 am There are about 200,000 dentists in the United States. And, depending on where you practice, there may be hundreds if not thousands of dentists in your immediate area. With all of this competition, how can the average private practicing dentist make their office stand out? For that matter, what makes your…
Last updated on November 17th, 2025 at 07:48 pm How many staff do you currently have? And do you feel like you might need to add more? Whether you do (or don’t) need more employees has a lot to do with your overall goals with relation to the office. So, let’s begin there. Your Goals What are the overall goals…
Last updated on November 17th, 2025 at 01:21 pm Want to improve the “customer (patient) experience” in your practice? Chances are, you’ve heard of a ton of “great ideas” about how to do this. But are you using/implementing them? And if you have managed to implement some—do they stay implemented? If you’re like the majority of your colleagues, troubles with…
When hiring, are you waiting for a “Unicorn” candidate to wander into your office? You know… that candidate with, 10+ years of dental experience, that knows how to do everything in a dental office, is also great with patients, is looking for the exact compensation package that you’re offering and wants to stay with your practice until the day you…