Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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Improving Coordination in Your Practice

by Power Client Manager Department

Feb 2nd, 2022

The main reason for upsets between staff in your practice is due to lack of coordination. I see it all the time and it’s actually a very easy fix! Your employees are a team, meaning they should be working together towards a common goal. When your staff know what they should be doing individually AND how that fits in with…

Team Management

8 Ways to Keep Your Staff Motivated

by John Austin

Dec 8th, 2021

Would you like your staff to be more motivated and take more initiative on their jobs? Do you ever feel like you need to be micro-managing them or standing over their shoulder to ensure they’re productive and doing the job you wanted them to do? Ultimately, you hired people to help carry the load, and having people to delegate to…

Hiring

Hiring: No Prior Dental Experience? No Problem!

by Jeff Santone

Nov 17th, 2021

Are you having trouble finding staff for your dental practice? You’re not alone. We’re in strange times with the labor market. Wages have gone way up and there are record numbers of job openings. So not only is it more expensive to hire, but you’re also competing with many other healthcare practices, as well as, large companies and big-box retailers…

Hiring

Times Have Changed – How to Hire Great Dental Staff in Today’s Market

by Erica Vargas

Sep 29th, 2021

If you’ve thought it seems harder to hire new employees right now, you’re not wrong. The hiring market in 2021 is vastly different than 2019, or even 2020. There are fewer people looking for jobs and the median salary has increased in many areas of the country. But, this doesn’t mean it’s impossible to still find a great employee. It…

Customer Service

An Easy Way to Improve Customer Service in Your Dental Practice

by Jeff Santone

Sep 22nd, 2021

If you look through negative online reviews for dental offices, you’ll notice one of the common themes is, “The doctor is great, but _________ .” Fill in the blank with things like, “They messed up my insurance,” “I had to wait an hour,” “The receptionist was rude on the phone,” “I got billed the wrong amount,” “They didn’t send in…

Team Management

How to Get New Employees Well-Trained & Productive QUICKLY

by John Austin

Aug 25th, 2021

“I hired a new employee, but they’re just not getting up to speed the way I hoped.” Or, “I’m just unhappy with my staff. I feel like it’s hard to find good staff these days.” I’ve heard this a lot, and I understand the feeling. You hired someone to lessen the load, but now you feel like the person you…

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Team Management

Improving Coordination in Your Practice

8 Ways to Keep Your Staff Motivated

Hiring: No Prior Dental Experience? No Problem!

Times Have Changed – How to Hire Great Dental Staff in Today’s Market

An Easy Way to Improve Customer Service in Your Dental Practice

How to Get New Employees Well-Trained & Productive QUICKLY

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