Last updated on November 4th, 2025 at 11:36 am Vicky Prince—Senior VP of West Coast Operations “I don’t get enough response from the ads I place…” “Most of the people that apply in my office aren’t a good fit—there just aren’t enough good staff prospects in my area!” Maybe you’ve had thoughts like this before. If anything, I’ve heard this…
Last updated on November 4th, 2025 at 11:41 am In an effort to stimulate practice growth, you may spend thousands on marketing (SEO, postcards, care-to-share programs, reactivation efforts, etc.). And unfortunately, you may be doing this while overlooking the most important factors in practice growth… Your Receptionist. And while it’s fairly obvious that the Receptionist position ranks high in importance…
Last updated on November 12th, 2025 at 12:13 am Whether you’re a dentist mostly on your own looking to build a great team, or you already have a full complement of staff and are looking to get everybody on the same page, this article is for you! This will help you put together a dental team you can trust to…
Last updated on November 4th, 2025 at 11:49 am For this Q&A post, I thought I’d do something a little different. Normally, someone sends me a specific question and I answer it. For this post, I wanted to answer a question I get asked… a lot. And while the wording may change slightly from time to time, the question is…
Last updated on November 13th, 2025 at 02:14 pm How can you become a leader that your staff will respect and appreciate? While it’s critical for a dentist to have an effective Office Manager running the practice (allowing them to keep their focus chairside), as the owner of the business it’s just as important for the doctor to have and…
Last updated on November 13th, 2025 at 02:56 pm Neil Winteregg What’s the point of marketing? What are we spending all that money and time for? When we market our practice, or any business for that matter, the whole point is for the phone to ring. And when that phone rings, and a new patient is calling in, they expect…