Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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5 Ways to Motivate Your Dental Team

by John Austin

Feb 13th, 2019

Whether you’re a dentist mostly on your own looking to build a great team, or you already have a full complement of staff and are looking to get everybody on the same page, this article is for you! This will help you put together a dental team you can trust to run the business like a well-oiled machine while you…

Hiring

How to Hire and Keep Great Dental Office Staff

by Sabri Blumberg

Feb 6th, 2019

For this Q&A post, I thought I’d do something a little different. Normally, someone sends me a specific question and I answer it. For this post, I wanted to answer a question I get asked… a lot. And while the wording may change slightly from time to time, the question is the same. It is: QUESTION: “Why Can’t I Find…

Leadership

6 Leadership Qualities All Dentists Should Have

by John Austin

Dec 19th, 2018

How can you become a leader that your staff will respect and appreciate? While it’s critical for a dentist to have an effective Office Manager running the practice (allowing them to keep their focus chairside), as the owner of the business it’s just as important for the doctor to have and be able to demonstrate high-level leadership skills (more information…

Customer Service

6 Mistakes That Dental Front Offices Make

by Neil Winteregg

Dec 12th, 2018

Neil Winteregg What’s the point of marketing? What are we spending all that money and time for? When we market our practice, or any business for that matter, the whole point is for the phone to ring. And when that phone rings, and a new patient is calling in, they expect to be greeted by a real person who can…

Case Acceptance

3 Tips About How to Handle Patient Objections

by Jeffrey M. Blumberg

Nov 28th, 2018

As one of the main speakers at the MGE Communication and Sales Seminars for the past twenty years, I’ve been asked (and answered) a lot of questions about the subject matter or treatment acceptance in general. With that in mind, I thought it would be fun to draft a blog post covering a few of the most common questions that…

Hiring

Six Tips to Finding and Compensating A Great Hygienist!

by Chris Menkhaus

Oct 31st, 2018

Hygienists are an important part of your practice. So, having an amazing person in this role is critical! When you have a hygienist who is good with people, knows what is expected of them and takes great care of patients, it can add considerable value to your practice. On the other hand, if you don’t find the right hygienist or…

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