Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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Featured image for “Try This: A “New Year” Staff Meeting…That Actually Gets Things Done!”

Practice Management

Try This: A “New Year” Staff Meeting…That Actually Gets Things Done!

by Aleksandr Dayanayev
Dec 13th, 2016
Editor’s Note: For this week’s blog post, we’d like to welcome guest author Aleksandr Dayanayev, DDS. Dr. Dayanayev is a general dentist practicing in New York, as well as a speaker and seminar instructor for MGE. As the New Year approaches, it’s important to: Review the prior year, Evaluate areas that need changes/improvements, and Set goals for the next year.…
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Featured image for “Should You Hire a Full-Time Scheduling Coordinator?”

Hiring

Should You Hire a Full-Time Scheduling Coordinator?

by Chris Menkhaus
Nov 16th, 2016
Should you hire a full-time person to manage your schedule? (i.e. What people might call a “Schedule Coordinator” or “Scheduler”)? Well, it depends. Traditionally speaking, administrative staff in a dental office have been given the title of “Front Desk” (named after furniture…not so good), or “receptionist”(…better title). And in the real world, the person answering the phone (the receptionist) is…
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Featured image for “Staff Conflict? What Can You Do?”

Leadership

Staff Conflict? What Can You Do?

by Sabri Blumberg
Sep 28th, 2016
Managing staff while spending most of your time chairside is no easy task. And when things get out of hand, you may begin to feel more like a babysitter than a business owner. That said, managing your staff properly is vitally important, as the combined effort of the entire team is what generates all of the practice’s production and income.…
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