Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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Ask Sabri: Hiring the Right Office Manager & Building a Productive Team

by Sabri Blumberg

Jun 24th, 2015

Q. I would like to start measuring individual employee productivity by using statistics. Do you have any suggestions on which stats to assign to the various jobs in the office? Good question. And I want to start my answer with a disclaimer: there’s quite a bit to know about statistic management! On the MGE Power Program a client might spend…

Practice Management

Organization and Expansion

by Luis A. Colón

Jun 17th, 2015

As you begin to get busier, you will see that there is only so much that you, the doctor, can PHYSICALLY do. At lower levels of production, you may end up wearing a lot of “hats” other than just “doctor.” As you grow, these other hats become more and more difficult to do from a time standpoint. When your practice…

Hiring

The Do’s & Don’ts of Hiring Dental Office Staff

by Ashley Fuegel

Jun 10th, 2015

What would life (or work) be like if you had few (or no) staff problems? Great…right? Well, aside from how to get more new patients, we’ve found that problems surrounding hiring and managing staff are the second most asked about practice management issues. And with this in mind, I wanted to share a few simple “do’s” and “don’ts” I’ve picked…

Hiring

Lessons Learned: Hiring and Other Practice Management Issues

by Jeffrey M. Blumberg

Apr 22nd, 2015

I’ll start this post with a story. Not that long ago, I was speaking with a newer client. They were having trouble with hiring and staff turnover. At the time, he had two openings: dental assistant and front desk. Applicants were few and far between and the ones he did hire turned out to be “duds” (i.e. not good employees).…

Case Acceptance

Comprehensive Case Acceptance is a Team Activity

by Gregory A. Winteregg, DDS

Mar 18th, 2015

Comprehensive case acceptance is far easier when the entire team is on board. And by that I mean you want one and all aligned with the mission of providing your patients with the best possible care to help them live healthier, longer lives. With this in mind, there are five critical roles pertaining to case acceptance which can easily break…

Leadership

Why Your Staff Don’t Listen to You

by Gregory A. Winteregg, DDS

Mar 4th, 2015

What’s the biggest practice management issue in dentistry? Hint: It’s not new patients, insurance companies or case acceptance. While these (and other issues) do exist and need to be addressed, they’re not, by survey, the biggest “problem” dentists have with relation to practice management. Based on the title of this article (or your own personal experience), you know what the…

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