These last four years I’ve traveled across the Continental US presenting seminars to my peers and their staff. All in all, these “road trips” provided the opportunity to meet and/or lecture to close to 4,000 dentists (about 2.5% of the profession). While frequent travel can be taxing, I don’t think that anything short of this would have given me the…
Last updated on November 17th, 2025 at 07:44 pm As the Director of Practical Application here at MGE, I work with our clients and office managers on a daily basis. A big issue—especially with new clients—is personnel—specifically how to find good employees. While there is quite a bit to this subject, the four most common, yet easy to fix mistakes…
Last updated on November 12th, 2025 at 02:12 pm As a practice grows, personnel must grow with it, and teambuilding can really make or break an office’s expansion. Many practice owners, by putting new employees on the job without proper training and apprenticing, can set themselves up for a loss in this regard. I’ve seen it happen too many times…
Last updated on November 5th, 2025 at 01:46 am After writing my previous article, “What Does a PR Director Do in a Dental Office?” I received a flood of requests for further information regarding integrating a PR Director and the MGE PR Director Training Package, so I am writing this follow-up article to address some of these questions. If you…
Last updated on November 12th, 2025 at 12:28 am For this week’s webletter, we have the privilege of offering the article “Getting New Patients in the Door” by MGE client Laura Hatch, M.S., Office Manager of Hatch Dental. Laura Hatch is the founder and CEO of Front Office Rocks, the leader in web-based front office training for dental practices. Front…
Last updated on November 12th, 2025 at 12:31 am A while back I was in Sacramento, CA with Dr. Winteregg to deliver the MGE Effective Case Acceptance Seminar. In speaking with a few of the doctors in attendance, I noticed something that seems to be a bit of a trend in dental practices all over the country: friction between the…