Last updated on November 10th, 2025 at 05:30 pm For this week’s blog post, we are republishing a fantastic article from several years ago by MGE Consultant Dania Williams. We’ve received a ton of requests for this information recently, so we figured we’d put it up again for anyone who missed it. Enjoy! The majority of dentists I speak with…
For this week’s webletter, we have the privilege of offering the article “The Hand Off—Don’t Drop the Ball” on how to handle dental patients by MGE client Laura Hatch, MS, Office Manager of Scripps Rock Dental. Since becoming MGE clients in 2003, Laura and Dr. Tony Hatch have actually built two successful practices, starting out with their Maryland office, which…
Last updated on November 4th, 2025 at 07:08 pm Dental Staff Management: When to Train Staff & How to Monitor Staff Production When You’re Busy with Patients Q: Any suggestions on when to do staff training? Time for staff training should be worked into your office schedule on a weekly basis, usually just before or after normal production hours. The…
Last updated on November 10th, 2025 at 05:39 pm Many offices have a “morning huddle.” And what’s covered at this meeting varies from office to office. And while many offices coordinate the day’s treatment—very few coordinate how the office will actually achieve their production goals for that day or week. To that end, one of the first things MGE clients…
Last updated on November 4th, 2025 at 09:32 pm Q: Any suggestions on how to increase new patient referrals? Believe it or not, the most effective way that I’ve seen to get more referrals is to increase case acceptance! Why? MGE’s COO Jeff Blumberg explains in this blog post on New Patient Acquisition, Part III. Now, assuming you have no…
I want to start this post on the subject of dental problems off by illustrating its primary message. As a dentist, what’s your take on this conversation? Doctor: “Joe (patient), we need to do something about this tooth. I’m concerned that if we don’t treat it now (with a crown, inlay, etc.) we’ll be looking at a root canal in…