Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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"I Only Want to Do What my Insurance Covers!"

by Gregory A. Winteregg, DDS

Mar 19th, 2014

Six months out of dental school, I discovered that at least 8 out of 10 patients had the same six objections on going ahead with their treatment plans: “I’m only doing what the dental insurance covers.” “I have no money.” “File a predetermination of benefits for me.” “I need to talk to my spouse.” “I have to think about it.”…

Associate Dentists

Video Tip of the Week: When Is it Time to Bring On an Associate?

by Gregory A. Winteregg, DDS

Feb 28th, 2014

Ever wonder when it would be a good time to bring on an associate? You’re not alone; most dentists have this question pop up in their mind at some point. This week, Dr. Greg Winteregg answers the question, “When is it time to bring on an associate dentist?” Don’t jump the gun by hiring an associate before the first doctor’s…

Associate Dentists

The Key Issues with Associate Contracts

by Frank Recker

Dec 4th, 2013

In this MGE Weekly Webletter, we warmly welcome our guest columnist, Frank Recker, D.D.S., J.D. Dr. Recker practiced general dentistry in Cincinnati from 1971-1985 and served as a member of the Ohio State Dental Board from 1979-1986. In 1986 he entered the full-time practice of law. His primary areas of practice are professional licensing matters before state regulatory agencies, malpractice…

Hiring

Hiring a Front Desk Employee with No Prior Dental Experience

by Carla Dezelic

Jun 8th, 2013

Note: This article is directed primarily at the hiring of new dental front desk staff. While some of the information in this article could be applicable for other new staff in the practice (i.e. new dental assistants, etc.), depending on the state you are in, some back office staff may need various types of certification, training or licensure prior to…

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What You Can’t See CAN Hurt You

by Jeffrey M. Blumberg

Oct 31st, 2012

Working in the same environment day after day can, to a degree, numb the senses. I’ll give you an example: Years ago, I noticed a nine-inch stack of files on a co-worker’s desk. It was neatly stacked in the far right-hand corner. We worked together quite a bit, and every few days when I was in his office I saw…

Hiring

When to Hire New Staff

by Sabri Blumberg

Sep 12th, 2012

How should you determine the right staff complement for your office? When is it time to add a new position instead of making do with what you’ve got? These are important questions to ask because over-hiring can make your overhead go out of control, but on the flip-side, refusing to hire needed positions as you grow will cap your growth…

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