Team Management

Guidance on managing and developing your team. Covering communication, accountability, performance, and day-to-day staff challenges.

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4 Tips for Building a Reliable Dental Team You Can Count On

by Power Client Manager Department

Jul 13th, 2022

Picture this: you hired staff to help you with various jobs within your practice. You’re relieved to finally just focus on dentistry! That is, until they start making mistakes and you have to jump in again to put out the fire. Now, it just feels like you’re back at square one, but this time with more work and stress because…

Customer Service

6 Tips for Getting Ahold of Patients on the Phone

by Power Client Manager Department

Jul 6th, 2022

One of the most popular questions I get asked is how to get patients back on the schedule. I hear all the time how difficult it is to actually get ahold of patients and get them back in the office. The truth, though, is that it doesn’t have to be difficult, and if you’re running into this same situation, I…

Training

Getting Your Staff to Be Passionate About Dentistry & Patient Care

by Saahil Trivedi, DDS

May 4th, 2022

As dentists, we do what we do out of a place of care. Dentistry is not an easy field much of the time, but we do it because we really want to help patients get better. And you know that if a patient has healthy teeth and gums, they’re going to feel better, live longer, eat better, and be healthier.…

Practice Management

Two Rules for Delegating Successfully in a Dental Practice

by Jeff Santone

Apr 26th, 2022

As a dental practice owner, being able to delegate well is vitally important. You can’t be productive or achieve much growth if you’re micromanaging everything while also practicing chairside. So, delegation is a nice idea: “I can focus on treating patients while my office manager and team take care of everything else!” Sounds great, right? Unfortunately, it often plays out…

Hiring

4 Tips to Help You Retain Employees Long-term

by Power Client Manager Department

Apr 20th, 2022

You’ve finally found and hired a great team member—yay! But, now what? Recently, Chris Menkhaus shared how to find great team members for your dental practice (if you haven’t read it yet). But what comes after that? Do you just show them their desk and let them get to work? If you’ve ever hired someone you thought was a great…

Hiring

Finding & Keeping Great Team Members for your Dental Practice

by Chris Menkhaus

Apr 13th, 2022

Currently, finding new employees is a little tougher than it used to be. During the pandemic, a percentage of the workforce dropped out of dental—if I had to estimate it, perhaps 15% left the industry. On top of that, starting pay is higher and people are “job-hopping” more, which can make your practice feel like a merry-go-round. So in this…

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Team Management

4 Tips for Building a Reliable Dental Team You Can Count On

6 Tips for Getting Ahold of Patients on the Phone

Getting Your Staff to Be Passionate About Dentistry & Patient Care

Two Rules for Delegating Successfully in a Dental Practice

4 Tips to Help You Retain Employees Long-term

Finding & Keeping Great Team Members for your Dental Practice

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